CheapTickets Hotels & Flights

Don’t listen to the stupid reviews that say this is a horrible site. This site has been very easy to use and has provided the best pricing on flights overseas for my past 6 years of traveling using them. I recently book flights for vacation to St Thomas from SFO. I found flights that were $150 per person lower than any site and the airline ( Delta) could not even match. This was for 6 adults. I needed to change the trip to 1 day later departure (it was within the 24 hr cancellation period) and they rebooked the new flight and canceled the old reservation easily over the phone. The customer service I received was excellent and they even booked my seats on the spot that I could not do with the old reservation. All at the same price and no extra charges. Use these guys if you want to save money on your airfare.

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I booked one reservation as a guest, the second reservation I created a login. The CheapTickets app asked me if I had other reservations made as a guest to add to my account, and a link to add that reservation. Yes! This is exactly what I wanted to do. All it requires is your email and itinerary number of the guest reservation. (The email is of course the same.) it would not work, so I called customer service and spoke to someone named Ken, who said it was not an option! I said why, because on the first reservation they asked for additional guests names, and I gave my husbands name, which is different. Even though the receipt for the earlier reservation is in my name, they changed it to be the male/ husband name in their system. Spoke to manager, Joy, and she confirmed, that even though both reservations were made with the same email, same address, same credit card, by me, on the earlier reservation they had my husband as the lead person, and could not join the reservations. I think from now on my husband will always be nameless, unfortunately. Sad state of affairs for this app.

Bought two round trip tickets, had credit card charged, received email confirmation, not tickets. Called twice, was assured the tickets were queued and would arrive in one hour via email. No tickets, called again, same assurance. Next morning charge was gone from my Visa, another call and they said no tickets, sorry AMERICAN DOG, and go book somewhere else. Third world ISIS personnel. Probably in Peshawar. Before he hung up on me the third time after screwing us, he said “Merry Christmas” and broke the connection. You are an idiot if you use them, and give them all the personal and credit card information they seek. Definitely the worst app I have ever used on Apple. Shame on you Apple, for letting them in. Steve Jobs is turning in his grave. Apple was once a great company.

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I bought a cheapticket and even paid for the insurance to change it if needed. When I went to change it, I was told to give it to my insurance company for a refund. This was not why was advertised. I bought the insurance so that I could change it. Then, when I arrived at the gate, I had to pay an extra $50 because they said that I was only allowed one bag but when I bought the ticket, I bought it with luggage. This is a scam and I am not happy. I’ve used to use Cheaptickets in the past but I will never use it again and will advise my friends, family, and company against it. Since I am upper management, I will make this know. Please stay away from this site, what they say you get is not what you will receive. I would prefer to buy a ticket straight from the counter. Atleast then I know what I’m getting up front. Not happy passenger, Derek

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I was sent a push notification to check in early for my flight tomorrow. While in the CheapTickets app I was given the opportunity to upgrade my economy seats to economy premium for $16 per ticket. I clicked on it. I was then redirected to another site where I was given the chance to select my new upgraded seats. I did and checked out. It’s not until then that I realize I was not charged $16 per ticket, instead I was charged over $30 per ticket. I called CheapTickets and explained to them what had happened. I was told I should have known I was at United Airlines site. I did not. This smells of the classic bait and switch. CheapTickets got my attention with the $16 per ticket upgrade, the bait. Then came the switch with United Airlines for over $30 per ticket upgrade. Be warned. Look at CheapTickets push notifications carefully. Good luck to all.