EBTH - Everything Uncommon

The app itself works flawlessly. Looking through all the auctions is addictive. Very handy shipping estimator. Easy payment system. The 5 minute extension to bidding makes total sense once you think about it and actually read through the rules & regs but can be a bit of an unpleasant surprise to new users as most of us don’t actually read all the fine print—I certainly didn’t. As this is the place where we’re really supposed to be commenting on app functionality, I suppose I should stop here. However, I’m sure people want to know how things work after you win the auction. I’ve purchased three items. Two were shipped promptly, one didn’t ship until I inquired what happened nearly three weeks after purchase. I sent my inquiry via email and never heard back directly, but the very next day I noticed when I logged in that the pkg status had changed. I think they need a little customer service improvement in that area. Of the 2 items received one was packed well, the other was a shave mirror and poorly packed. I’m surprised it didn’t break. Overall, EBTH is a fun place to find unique items. Going forward, though, I’ll proceed with a pinch of hesitation depending on type of item purchased & if I feel willing to track down items that should be shipped more promptly.

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EBTH has a lot of great items for sale, and with far less exposure than EBAY, there are fewer bidders involved. I think this keeps bids much more reasonable and especially agreeable to lower budgets. However, there aren't actually any auctions in your area (unless you're from central Ohio), so you're going to pay OUTRAGEOUS shipping fees. I can't stress enough the word "OUTRAGEOUS" here. This is clearly the auction house's primary revenue source. Also, when your auction nears its end, don't assume you've won your item; EBTH will extend the bidding for 5 minutes, and then 5 more minutes, and 5 minutes more, in order to increase the money they'll make on additional last minute bids. I don't feel there's any integrity in that, but I suppose business is business. I still bid (not often anymore), but I bid with the knowledge that the "great" price I'm bidding at will increase substantially for a number of reasons.

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I’ve bought many things on this EBTH. You can find great things however be ware of the shipping costs as they are NOT always accurately stated in the obtain a shipping bid. Plus you may think you can pick it up but the location is not the city listed. It may be that city is listed for at least 4 states, such as Boston, as I unfortunately found out includes Rhode Island, New Hampshire, Connecticut, and Massachusetts. Thus the pick it up becomes a 4-5 hour drive and then you are shipping it unplanned or budgeted. Things may arrive broken and may not always be actually delivered but go to a pick up location if the attempt delivery. Furniture delivery is sent to the lowest bidder and may take a month to reach you. These are the main things. I did have several problems with bidding on higher priced items: On one item the bidding page would not load st the end and the other bidder won the auction but it seemed to have blocked others like me from placing a further bid. That may have been a problem with the app but raises the question could a bidder float and block further bids. I don’t know but something was up. Another time the five minute rule did not occur and I simply won the auction despite others bidding. These occurred but the majority are without problem. The biggest problem is the shipping costs when you are bidding are not accurate at all, so plan for that. Good luck many beautiful items.

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I had three great purchases with EBTH, but will not use it after my last two. Their images are heavily edited; I’ve had two rugs arrive that were drastically different looking than in their pictures. The written description of the conditions are intentionally vague. In my most recent purchase, EBTH went so far as to show two separate images of the leather binding on the back of the rug (one corner and one cropped bit along an edge) appearing to be in perfect condition; upon receipt it is actually coming completely undone on two corners and shows when flat on the floor. EBTH’s customer service failed to address their intentionally deceptive listing and told me that “the edge support tape is not integral to the rug and would be a very simple repair.” I will not be shopping with them again, personally or professionally. I would urge others to shop with caution, especially for rugs or anything fabric. *** In response to the developer, I have already spoken with your customer service department and was advised that there is nothing they can or will do. I, and I think everyone who is buying estate sale goods, understand that I am purchasing items that are used. The issue is not the use, it is the manner in which they are presented to be appear in much better condition than they actually are upon delivery. For anyone who would like to see what I am talking about, I’ve posted a review on Yelp with pictures. ***

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I have used EBTH several times and purchased many items from their site. The app is great: you can view, bid, and pay for items very easily. EBTH itself needs a bit of work in terms of representing the items a bit better. There have been a couple items I’ve purchased I.e. clothing that have arrived in a less than desirable condition than advertised. They did offer a credit to their store but nothing more. Also, read the fine print on shipping. Shipping is very inconsistent, slow, and EXPENSIVE. An example is that I’ve had multiple clothing items shipped and paid $16-$24. Normally at the price it would be expedited shipping. It took almost 3 weeks to receive on several different occasions. If you’re lucky enough to live near a warehouse, definitely use the pick up option.