DJI Store – Try Virtual Flight

If your order is over $400 the shipping policy is atrocious and unless you or someone else are willing to sit at home all day on a weekday and wait for it, you have to put in a request with DJI 3 days ahead of the delivery date to have your package held at a FedEx facility for pickup. There is no way to request a delivery time or date and DJI does not care at all for the inconvenience. Other than that the app works great for informational purposes and Affirm is a joke...

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I have bought almost every product dji offers. With that being said I just ordered the new charge case for the Osmo Pocket and also added two other items to order which showed all in stock. So again at time of payment and order they all show in stock. Today was 15 days and 10 business days after purchase that they said it would go out for delivery and than take another 3-5 days for delivery. When I checked it was still showing in awaiting shipment status so I text them for them to tell me it is delayed due to a lot of orders world wide and they do not have a ship date st this point. Okay so when you place an order with a company that show in stock items how can it take 15 days to pack and ship okay even with that they didn’t email or anything to let me know it will be delayed nor provided any other solution or discount for this problem. I love the products from drones to Osmo Pocket but shipping and communication with in stock items are always a problem which makes no sense. I know this is petty but I must have spent over 10k with dji since I started doing business with them and look forward to the items coming at a ordinary time. So the app is find it’s just the delivery and customer communication is terrible!

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I love DJI and their products but this marketing campaign is way out of character. It feels like a bait and switch to get downloads and that is just frustrating. Hopefully it’s not a sign of the direction the rest of the company is going. The lie - they do indeed get you 2 $10 coupons when you download. One requires you to buy over $450 in drones or gimbals, the other requires you to spend more than $100. Total BS to think you’ll get the discounts for downloading and see that there are big strings attached. Anything you buy from DJI will cost enough that these caveats are just annoying. Hoping this kind of junk stops. I’ll be deleting the app for now.

This updates my review from more that a year ago in which I requested that the developers include landscape mode. Now we have it. Thanks developers. This app allows me to check my orders, coupons available, and new deals. We can even track orders that have been shipped. Previous Review: It has been a year since I sent this note to the developers: Please update to include landscape mode. Many of us use iPads, and only in landscape mode. The lack of that mode makes this app difficult to use in many cases. I use only landscape mode as do many others. I delete apps they do not have that mode. I have many DJI products — they are the best in the business, but this app is substandard.

I have used this site many times in the past year and the service has been excellent. The products arrive on schedule and are well-packaged. Shipments are relatively quick since they originate in China, but I perceive no difference in domestic companies. DJI quality is unsurpassed despite claims of others that their products are almost as good.