DJI Assistant

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First off, the app hasn’t been updated in a year. So that tells you most of what you need to know right off the bat. Second, as stated in other reviews, when using the app on an iPhone X the bottom menu bar will slowly reposition itself upward every time you tap an option in the UI. This is pathetic to the point that I was just laughing while experiencing the issue on set. The bottom menu will eventually drift up to off-screen oblivion until it disappears and you’ll have to force close the app and re-open. DJI, you can’t just leave us in the dust after coming out with new products. THIS NEEDS TO BE REMEDIED. The Ronin-M is a fantastic gimbal (better than the MX in my opinion because it doesn’t have that obscene protrusion sticking out into all my wide tilts). Just update the bottom menu bar to not float away like the money you’re about to lose when users switch to another manufacturer.

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I have written to tech services in the past and never got a response in regards to the app needing to be fixed with the floating bar. THEY NEVER FIXED IT!! Batteries are crap! Bought 3 new Ronin M batteries and was a waste of money because they won’t even show any information, lit dots, to inform me as to their status. I have a charger that was included with the stabilizer kit to charge the batteries but it seems as though DJI is milking everyone for more and more batteries. Been to the forum and there is never a remedy for this battery issue. Especially never from DJI. Also, the APP still has the floating UI BAR issue without response after I emailed them about this issue. FIX THE ISSUE!! We pay enough for these products, help the professionals out there who are using it!!!!

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This app keeps shutting off on it own. When downloading it and logging in it closes itself, I found I have to turn off iPhone and turn back on. Once you connect it to your Ronin. It closes it again and keeps closing when I click the app. Had to turn off the iPhone and turn back on. Now randomly when I’m in the app it just closes and I have to turn off my iPhone and turn back on. I have a iPhone XS. Fix this issue DJI. You already have a 1 star average rating for this app. Your other app for the Ronin-S, Ronin-SC and Ronin 2 work flawless. I own the Ronin-S as well. There should be no reason why you can add the Ronin M to the other app.

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The bar that goes across the screen where you select “gimbal” “control” “viewer” “more” will constantly shift up and down, blocking the options to choose from and sometimes moves up entirely off screen so that you can’t make any more selections. This is horrible and basically makes the app unusable, and in order to set up the Ronin M you need this app, so guess what? If you have an iPhone X you can’t use the Ronin M, which seems pretty stupid to me. How do you rely so much on an app but then don’t make it compatible with the newest phone? (Which has been out for months now...)

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The app doesn’t work at all. I go to login but then it just shuts off. Then I tried deleting and re-downloading but I got the same issue. After looking it up I see that pretty much everyone still using the older products are having a similar issue. This really disgusts me honestly to see how they don’t care and makes me not want to upgrade or buy any other products from them because who knows when they’ll stop showing support for those devices. Which are not cheap by the way!