Crunch Fitness

response required

The latest update makes it very difficult to search for classes. They took away the ability to search for a category of classes (I.e. Spin classes, dance classes, mind/body/soul classes, weight training classes) and now you have to click through each individual class name to see the times, and then you have to figure out what locations they’re at. It makes no difference to me whether it’s a ride class or a “Crunch Cares” ride class, just show me all the spin classes at the locations near me. The fact that I have to basically make my own a spreadsheet to view classes easily is absurd. Whoever scoped this update had some huge misses. The only thing this app is good for now is the barcode scanner. Total waste of storage space.

response required

It took a while to get this new app to work and it is useless! The old app would automatically record your visit when the front desk scanned you in. The old app kept also had a great bar chart showing the number of days per week & per month you came. It was a great motivational tool. Now it’s gone!!! You now have to manually enter every visit and you MUST enter many fields such as date, time of day, type of workout, duration, distance/length, etc. before it allows you to save. This takes too long! Plus some fields are for workouts that Crunch does not even have such as Baseball, Tennis, Surfing and Yard Work! YARD WORK?! This makes me believe that Crunch purchased a fitness app template and slapped their name on it! No wonder it is horrible! Members deserve a better App and you really need to go back to automatic recording of visits. It’s very simple since we are scanned in when we arrive. All I want is the feature of automatically tracking my visits so I know which days and how many days I’ve been to the gym. The bar chart was a great motivator! There is no reason to force members to manually enter this information. The old app did this so well! Please Crunch update this app. You have too many low ratings and it is not new and improved as you can see.

response required

I am a new member of a Crunch Fitness and new to the gym entirely. I was extremely excited to hear crunch had an app that would allow me to keep track of my diet and workouts. However, this app is extremely hard to use. It is completely impossible to use in between sets because of the time it takes to log a machine or treadmill exercise; by the time I’ve logged it my heart rate has dropped and I might as well start over. When I have YET to get the capture feature to work. I will take the picture and submit and get it never saves and is keeping worthless. The interface itself is all over the map. It makes it extremely hard to log food due to limited database and the fact it takes you to a WHOLE NEW interface that is even more time consuming. As far as log ins! Omg! That’s a joke I can’t even get it to save when I do have time to put in ALLLLLLLL the informations! In a tech savvy world would your employees try to sale a membership with an app that doesn’t work! So sad. I started using My fitness because the interfaces were linked but it has its limitations on exercises I can actually log and the calories. I am very frustrated and wish these two apps would come together to make one perfect app! PLEASE CRUNCH FIX YOUR APP SO ITS EASY AND USEFUL!!!!

Looking at the class schedule is a little confusing especially if your new to the gym because they list the same class at 2 separate times but in half hour Increments. For example they’ll have cardio sculpt class from 5:30 to 6:00 and then class absolution from 6:00 to 6:30 when these are actually one continuous class from 5:30 to 6:30. It’s not really to big of an issue unless you awkwardly show up in the middle of a class that you thought was just starting OR if your trying to leave the class that you thought was supposed to end after 30 minutes.

response required

I was excited to discover that Crunch was updating their app since the old one was lacking in so many areas. It turns out that this “update” only made matters worse. This app SHOULD yet DOESN’T allow you to add classes to your schedule, making the “my schedule” feature literally useless. It also doesn’t track your visits (at least the old version did that much). The only use I’m getting out of it is being able to view the class schedule. I reeeeeally hope that whoever is in charge of this project listens to the customers and improves the app big time. Perhaps it’s in the development stage, but this app simply should not have been made public if it wasn’t ready to be used.