Couchsurfing Travel App

This has been by far the best App I have downloaded. It has enhanced my life and taught me things about the world and life itself. The people I meet seem to have very little expectations of a host and their travels other than experiencing someone and something new. I can’t tell you how refreshing that is or how it has helped me shift my consciousness to be grateful and just be in the moment. I’ve learned a lot from my guests and am just so thankful for all the experiences I have been lucky to share. I also love that I’ve been able to expose my children to a world and perspective outside of our own. The ONLY downside (and I caution all single women who host or travel) is hosting single men for safety reasons and or just plain overt sexual attempts. Please read reviews of single male guests and make sure they have at least 5. I had a couple of very uncomfortable experiences and now know to only accept men with at least 5 reviews. Other than that this App is amazing and my life is better for it.

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I’ve used the app 3 years ago and on my recent travel I decided to download it again. I was updating my profile & was prompted that I would have a higher chance of getting approved if I verified my account. They asked for a credit card to verify my account but did not indicate that a charge was to be made or how entering my cc details would result in a $60 charge! I entered my cc details thinking that it was just to verify that I am who I say I am regarding my name etc. Returning home from my holiday I received an email stating that I have been charged $60!!! I emailed their customer support stating my situation - I was unaware of the charge, amount, & ultimately being mislead. Jenny a customer service agent said they do not refund outside of the 7 day window (mind you I was only 2 days outside of the 7 day window) and asked for them to make an exception and she insisted that a refund cannot be processed. Very upsetting considering that I didn’t end up using the app. Terrible customer service! Absolutely Money hungry! *UPDATE* - stop responding to reviews advising them to contact customer service when you know very well your customer service agents will refuse to help out especially regarding any sort of refund. If you actually read my review you would see that I WANT A REFUND! & if you were genuine with helping me out you would provide a specific email and a claim number to ensure that I indeed get my refund!!

This is such a solid way to travel and form lasting friendships and bonds and travel way farther than you could of by not having to pay for a place to stay. Because of the references left you can tell if a person meets your level of safety to stay with. When traveling with kids I make sure someone I stay with has around 200 references and of course no negative ones! And same with those who come stay with. Have been on so many adventures and had so many great conversations and learned so much from people on the website! Very solid, very safe! I would recommend to use this site to make friends and travel buddies and have local guides where ever you go! I would fee safe with my kids using this website when they are older for their travels!!

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Despite being relatively new to CouchSurfing, I love it & am wholly invested! It is a great experience as a host and as a traveler. The CouchSurfing app is essentially a good one. It works well most of the time. I appreciate how we can personalize information about our homes, add CS pictures to add credence to our profiles, give honest reviews of our guests & respond to feedback we have received. My primary complaint about the app is the size of the font is so small & the color of the font is so faint that it is difficult to see. Also, I wish there was a way to edit/add to a reference I’d written for someone. (I had written it before traveling with a girl I knew from work & learned quite a lot about her while CouchSurfing together. I would have written a more revealing review for others who plan to host/travel with her.) My final complaint is that I will often receive notifications for emails that do not appear in my inbox. I’m not sure whether I am ever able to recover those. Other than those small issues, I find the app very functional & it fully compliments/supports the CS website.

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I completely love Couchsurfing and especially the couchsurfing community, but more the time pass and worst the app and the concept become. Before it was no limit to request you can send, while now you have a limit of 10 which I can see a reason behind, but when your limited request get nullified by a not good system behind it kind of pisses me off as Couchsurfing born to help travelers and people that can give it back, I will explain the issue : after I send a request to a person which had availability on the calendar before sending the request ( host can lock days when they can't host) the system came up with a message saying "the couch is not available" which is ok if wouldn't take out my opportunity to send another request as it was already unavailable. I don't know if is a software issue or what, but unlike when it started as no profit, community based program, nowadays it is becoming a not well supported app. Love the idea, love the community, love the people I met through Couchsurfing, I just wish the development could keep up with the awesomeness that Couchsurfing Vison is.