Citrix Secure Mail

Excellent in every category. Observation/Recommendation: Regarding the “cheese and beer” pairing events, with a raucous crowd it’s hard to hear the comments from Carl and Chris prior to each pairing. Many of the attendees were rude to keep talking and not pay attention, thus making it hard to hear. The speakers, except for Sam, are soft spoken, adding to the challenge. The Hay Camp team should consider options to solve the crowd noise when its time for each pairing explanation; such as smacking rude participants upside the head; maybe make the culprits leave the room for the next pairing - an adult “time out”; write on the chalkboard “I will not talk during class” 50 times; or maybe just incorporating some audio assist, Garth Brooks style, a microphone of some kind. 😁

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This application would be great if the features functioned like they were designed to. The “unread mail” counter has never worked, banner notifications only show up immediately after opening the app (when I have already seen the emails), background refresh is nonexistent, and the latest malfunction is I can’t even check my mail because the app doesn’t recognize my computer’s new Outlook password, but doesn’t provide an option to change it. The only feature that seems to work properly is calendar notifications. I’m confused why the developers thought it necessary to update the interface at the expense of improving the actual email functionality. My impression is that there is little concern for providing a useful application because many users don’t have another option - my employer requires this one.

New to using Citrix Secure Mail app but over the first two weeks of using the app it has been everything I hoped it would be. Working in a real remote location with limited Internet access, I am often worked disconnected but this app has allowed me to be completely mobile working in the most remote conditions in the mountains and maintaining communications with my customers, internal and external through secure email. I have this app installed on three devices and all three have worked without a hiccup. Having full functionality is critical to my work environment and now being secure makes me feel and work fast and secure.

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In order to provide "rich notifications" (who asked for this?), they took away the most useful feature, by far. If you weren't using VIP notifications, you probably either don't get very many emails or simply didn't know the feature existed in the first place. Now, instead of only getting new mail notifications for the handful of contacts I most care about, and who I've marked in the contacts list as VIPs, I get nagged by notifications for every single email I get. Several hundred a day and throughout the night. So now I've had to turn off notifications altogether because all of the garbage notifications made it impossible to notice the important ones. Simply one of the worst software design decisions made, exchanging useful features for fluff features nobody asked for.

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This is, easily, the absolute worst email client I have ever used. Maybe IronMail was worse when my company used that, but not by much. It does not consistently notify you of new emails. The settings constantly have glitches that require you to uninstall and reinstall the app. You have to use bizarre login id’s that you’ve never used anywhere to get it to recognize password changes. You can’t see your meetings in the notifications, on the rare occasion it actually sends you a push notification for a meeting. It’s so sandboxed that you can’t use any of the web links, and it doesn’t connect to Skype mobile effectively to join calls so you have to use your laptop to open meetings. This app, is absolute garbage, and I’d be fascinated to know how many hours of productivity it causes corporate employees to waste per year.