CarMax: Used Cars for Sale

I got 2 cars from this app already. The process is very smooth, you search the car you looking for add all the filters needed in order to minimize the results, and the outcome is the car you looking far, then you also see the history of the car (CARFAX) and even can apply thru the app. You get a pre qualification and the next is come to the dealer, try the car and take with you. I also like the fact of when you search for the model of the vehicle instead of seeing the model as a label you also see a picture of the model, like make it see for you to compare if you don’t know much about cars. Very happy with this app, I’ve tried different dealers app, and this is the best one

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For 5 years I’ve bought from CarMax 4 trucks and on my 5th. This has been the worst experience , hassle and run around I’ve ever had with this dealership . After many hurdles trying to find a truck I (thought) had a truck locked in through the CM app to buy a truck . The next day I call my sales consultant for them to tell me someone was interested in buying THE NEXT DAY, and was put on a 7 day hold with no sale . This process has been very aggravating considering this is the 3rd truck I’m attempting to buy from this store because the first truck I planned to buy had clearly been beatin off road with frame rust and door jam rust on a 1 year old truck with only 18k that’s unacceptable. Loosing a truck when I reserved it a day in advanced before someone else put it on hold a day later , unacceptable. Waiting on a truck now that I payed for transfer Friday . It is now Wednesday and it still hasn’t even been shipped . I’m swearing off this dealership after this past experience it has been garbage . Only reason I’m going to purchase this truck i plan to buy whenever it gets here is ONLY because the availability in your inventory and I need a truck NOW! Going on 3 weeks with this ordeal

I love CarMax! My online experience browsing car models was super simple and smooth. When I called in to reserve a car and make an appointment the associates were incredibly kind. Once visiting the location to test drive my car I was greeted warmly at the door and immediately taken to look at the car. There was no long wait time or rude associates at all. Everyone I spoke with had a smile on their face and knew exactly what they were talking about when I asked detailed questions. The whole process of test driving, trading in my old car, and the buying paperwork took less than an hour and a half. I had an amazing experience here and I recommend CarMax to anyone looking for an excellent customer experience and quality cars!

CarMax is the best way to buy a car. I don’t have the greatest credit but with a little bit more money down I was able to qualify for a really nice car and my payments are low. Thomas Lunsford at the Oxnard Ca. location has been extremely helpful and has worked with me every step of the way. He has never been pushy and has been patient with me when I wasn’t sure which car I wanted. I love the fact that you can have almost any car transferred from any CarMax for as little as no money to just a small transfer fee to your closest CarMax location. And with their 7 day return policy, I know I can buy from them without worry. I am so excited for my Hyundai to get to my local CarMax. Thanks Thomas for all your help

LOVE EVERYTHING about CarMax! We have bought SEVERAL cars from them and we KEEP going back! The EASE of the whole car-shopping experience, from shopping on the lot to shopping on the app is EASY and EFFORTLESS, the option to transfer a vehicle is FANTASTIC, the friendly and honest customer service that is across EVERY CarMax store (we have shopped at several locations) and the quality of every vehicle we have purchased!! We can’t say ENOUGH good things about CarMax!! In fact, we jokingly say, the only “bad” thing about CarMax is...IF you love the whole car shopping experience....BECAUSE they make it so easy to find your perfect vehicle, your car shopping experience is short-lived!! LOL!! CarMax truly IS THE WAY CAR BUYING SHOULD BE!