BuildingLink Resident App

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I updated the app to v3.0 on my iPhone and the app has got a better feel as compared to before. But couple of things which are still broken and need to be fixed especially in the marketplace tab which I have played around with: Send message doesn’t work at all this completely breaks the purpose of having marketplace as I’m not able to contact with the people who have posted, neither can I see their email address. Enable copy option for description text as many people post their phone number in the description and it’s usually efficient to copy the number and then call using the copies text instead of writing the number on a paper or going back and forth between the app and dail pad. Also it would be good to have some type of sorting functionality in this tab, a helpful one I can think of is by posted date, as the older items might have already been sold.

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App should really show what the current reservation status is of building amenities. This feature is available on desktop. Can’t determine from phone how to plan if I don’t know if meeting room or library is available for use. Also, despite using BuildingLink’s recommended scanning equipment, I’m getting package notifications that are clearly wrong in terms of carrier or missing tracking #s. I’ve also noticed a substantial delay between receipt of txt msgs and e-mail notifications, and I might get one but not the other.

The app was recently given a more modern look, but it and the website could still use some work. My most frequent use case for the app (and I’m sure I’m not alone) is package delivery notifications. The deliveries list does not update in the background. You have to open the app and wait a few seconds. Also you cannot click on the tracking numbers to see the origin and get some idea of which delivery it might be. Please add these features, and if you really want to delight your users also add an Apple Watch complication showing new package count.

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Their site and app have been offline more than online for a few days over the last month. Due to server performance. Super frustrating!!! I know you have been working hard to fix the issue but apparently haven’t.... the status page for you website on Wednesday read like a joke ... all hand on deck, 50% back up, oh we had to drop yo 40%, back up to 50%, offline, working ... and now it’s down again!!

Everything has worked well for me on this app. I took one star off because photos uploaded to the for sale section are low resolution/poor quality, otherwise it functions well and is responsive. My building staff see and receive everything I have submitted.