BroadSoft Recorder

We use this to record greetings for our Verizon auto attendant. It works well and loads the file in the correct size and format for the Verizon system. The only complaint is have is that it doesn’t appear to support a headphone/microphone set. I’m using the Apple air pods and the application seems to only work by recording and playing through the phone functionality without allowing a headset. If there is a way to enable that, I haven’t found it. Otherwise the app suits my need perfectly!

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This app does not put the audio file to a correct form. Ultimately the audio files have to be 8Khz and this only puts out 64Khz. No options to modify this either.

I installed this app, despite negative reviews from others, because it was the one Verizon's business phone service instructions said to use to record a company greeting to upload to the phone system. It worked just fine; I was able to email the file to myself and upload it, and I'm pleased with the recording quality. No bells and whistles; just a simple recorder that gets the job done.

Once you know how to use the app, and what it’s intended for, it works perfect. I use this app mainly for auto attendant greetings. I have had people tell me they’ve used it to record their calls on their mobile phone as well (I haven’t verified this yet). Overall, the Broadsoft Recorder app does its job and deserves a better rating than just 2 stars.

I was using Audacity to create and convert greetings for our company answering system. Needless to say that that was like driving a Cobra Jet to the corner store. I was advised by Cox to use this. Wonderfully simple and pre-formatted! “Atta boy” to the dev team!