Athleta: Fashion & Athleisure

This app makes it so much more smooth to shop my favorite Athleta gear. I’m used to shopping online using the Athleta website, and this app is so much easier. I can easily apply filters, edit my cart, jump between all the Gap brands (without losing the items in my cart), and my rewards are always right there when I open the app. Even if I’m shopping in store, I just open the app and have my rewards ready to apply. I won’t have to wait to login & click around several times before getting to my rewards (and holding up the line). Love the new app!

I couldn’t believe my eyes when I first opened the app and saw that I already had three things in my cart. I was puzzled, but after tapping the icon I saw three things from my Gap cart. Then I noticed if I tapped ATHLETA at the bottom I could switch between any of the four brands. It’s wonderful and effortless. I can quickly see how much rewards I have at any brand, pull them up to use in store, and even pay my bill on the app. Browsing for clothes is easy and I can refine the search to just show what’s at my local store. I love this app.

I am obsessed with Athleta for their clothes. But I also think the app is an underrated superstar. It works seamlessly from ordering, checking stock in stores to reserving that last coveted item to snag after work! If that wasn’t enough, you can shop the other Gap family brands without having to download 5 other apps. Athleta and the Gap family give me inspiration and hope that a corporation can do business right and care for their customers needs.

There’s something for all ages and most body types. Be patient and find the styles and sizes that work for you and your wardrobe will be so comfortable and versatile. Many pieces dress up or dress casually. Athleta is my first choice for shopping. I am an active 70 year old, size medium Gramma living in Florida! Hint: If you have a store nearby, stop in to browse and try items on. It’s an easy way to see what works for you. The staff is super helpful. After that, the online app is your next best friend.

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The app is great when “life is perfect”. You can easily order an item, see status on shipping & use your rewards. When “life interferes” the app is CRAPPY. In other words if you order 2 items and one is in stock, it ships & you can see that status. If the 2nd item is back logged or out of stock, the status of your order is “partially shipped”. That’s ALL the app tells you. You are left to be psychic and wonder where the eff your item is & whether they charged you or not. And if you really want to go know where the eff your item is you have to call or email customer service. Why can’t the app tell you this?!?!? Answer: It should, but doesn’t. This creates a bad customer experience & it deprives Gap/BR/Athleta of at least two sales. One for the item it couldn’t fulfill & one for the item I could have ordered if I had known my order was delayed or out entirely. Come on Gap...pull it together & update your app with better capabilities!