9 Customer Sentiment Examples: From App Reviews to Socials

Steal 9 customer sentiment examples across app reviews, support tickets, social mentions, and forums...

Olivia Doboaca Mar 06

Customer Sentiment Analysis: How To Turn Reviews Into Decisions

Customer sentiment analysis made practical for app teams. Understand sentiment types, analyze review...

Olivia Doboaca Feb 22

Customer Sentiment Score: How to Calculate, Track & Use It

Customer sentiment score explained: how to calculate it, track trends, set thresholds, and turn feed...

Olivia Doboaca Feb 22

5 Benefits Why Sentiment Analysis Matters For Your App

Based on AppFollow data + benchmarks top benefits are: early issue alerts, rating defense, prioritiz...

Olivia Doboaca Jan 21

How can sentiment analysis be used to improve customer experience?

Learn how sentiment analysis improves customer experience with 9 real app review use cases, bugs, ch...

Olivia Doboaca Jan 13

Voice of the Customer (VOC) for Mobile Apps

What is Voice of Customer and why is it useful for app developers? How is it connected to user feedb...

Anatoly Sharifulin Nov 26, 2021

4.8: June Update

Popularity score in Google Play is open to everyone; missing keywords report; ASO Analytics for seve...

Anatoly Sharifulin Jun 12, 2019

4.7 May Update

Google Play scoring; improved keyword grouping; new conversion rate graphs in ASO Analytics; reviews...

Anatoly Sharifulin May 09, 2019

Semantic Analysis: the quickest way to identify user-impacting issues

Brand new tool for both high-level user satisfaction analysis and deep analysis of app reviews. Find...

Anatoly Sharifulin May 07, 2019