Accumulate and analyze iOS, Android, and Amazon reviews and reply to them from one platform. Integrate with your favourite services like Slack, Zendesk, Helpshift, and more.
Our clients decrease their first response time by 50% on average.
Support agents save on average 4 hours/day with our automation tools.
Our clients increase their first response rate by 2 times on average.
Receive alerts when new reviews appear to react on user requests fast.
Reply to reviews directly in AppFollow without any redirection to app stores.
Analyze reviews by sentiment, geo, app version, language to fix what bothers users the most.
Track KPIs — response time, CSAT, app rating — to evaluate success of your review management strategy.
We’ve seen a 24% reduction in time spent on repetitive tasks since integrating AI into our user communication flow. Automated responses and faster feedback analysis have improved both efficiency and personalization.
As a mobile games publisher managing over 100 games across app stores, AppFollow has changed the way we engage with our players. Their AI-powered review reply automation has streamlined the process of managing thousands of player reviews, saving us significant time while ensuring fast, high-quality engagement with our community.
The AI-generated replies and one-click improvements in AppFollow have impressed our agents a lot. They surely appreciate the function, as it allows them to work more efficiently and handle a greater number of tickets in their allocated time.
AI is reshaping the world of investing, enabling us to deliver better tools and a more personalized experience. It allows us to analyze feedback in real-time so we can continually optimize our offering.
In the streaming space, user expectations evolve as fast as content trends. What worked yesterday might spark complaints today. AppFollow helps us stay ahead by surfacing sentiment shifts in real time, allowing us to adapt before small issues become unsubscribe-worthy.
Monitor and reply to reviews with ease
