App Reputation Automation Platform.
Enhanced by AI️, controlled by you.

The only service you need to analyze and manage ratings and reviews at scale,
automate workflows, and monitor app store performance.

check-curved Save up to 50 hours/week
with AI and auto replies
check-curved Save up to $50k/year with
our Automation and AI
check-curved Save up to 2.7 hours/day
analyzing app reviews

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Product and Competitive AI Insights

Make better product decisions with insights
from both your users and competitors

  • Prioritize your roadmap by analyzing the most critical user feedback and its volume.
  • Overcome competition with insights gained from other apps’ performance and reviews.
  • Understand what your users really feel at scale — with app rating and semantic analysis, smart tags, and dashboards — and share it across your organization.
  • Improve collaboration between teams with custom alerts, reports, and integrations with Tableau, Slack or API.

AI Review Management

Maximize productivity while automatically responding
to 100% of your user reviews in any language

Or any other amount — you choose!

  • Automate replies to user reviews (filter by app store, rating, country, or keyword) and reporting of spam and offensive content.
  • Track KPIs, agent performance and the effectiveness of your customer support strategy through smart dashboards.
  • Send trustworthy and personalized AI replies to app reviews and maintain your company’s tone of voice.
  • Easily integrate replying to reviews into your existing workflows in Salesforce, Zendesk, Helpshift, or other services.

App Store Performance and ASO Tools

Increase your app's visibility in stores
and drive more app downloads

  • Receive real-time updates on your app's store performance with customizable reports and dashboards.
  • Analyze performance of your traffic channels to find those that show the best ROI.
  • Optimize keywords research.
  • Gain insights into the performance of your competitors and market trends.

Is AppFollow right for my team?

Is AppFollow right for my team

All your apps
and products in one tab

Google Play, App Store, Amazon Store, Mac App Store, Microsoft Store.

10+ Integrations to process data where it is convenient for you:

Discover all integrations

Why market leaders choose AppFollow

Why over 70,000 market leaders choose AppFollow

Over 70,000 leading companies from all over the world trust AppFollow with their growth

Learn more

When we started replying to reviews from the app stores, only one agent was responding from App Store Connect and Google Play Console. We soon realized that it’s unrealistic to speed up the response time with this setup, and we switched to the Zendesk app by AppFollow. Since then we’ve grown our support team to 40 agents and can cover reviews from all the app stores right in Zendesk.

Yaroslav Demidyuk Operations Manager at Wargaming

AppFollow’s tools are effective at saving time! It only took three days to increase the number of processed reviews by 2.3 times. We were able to reduce the number of mouse clicks and now have more time to work with critical feedback: updated and featured reviews.

Kim Bokyung Customer Support Manager at Bitmango
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Being able to automatically send out responses greatly cuts down on hours needed for agents to respond to these reviews. Having folders with multiple responses makes it easy for us to not sound repetitive or robotic in our replies.

Zachery Gergurich Customer Support Manager at Discord

Flexible platform that meets the needs of ASO, Product, and Support. I think it's great that AppFollow combines different areas of your app, so that different teams can manage app’s reputation and share a single tool & data.

Catherine Sibirko ASO Expert at Flo

AppFollow helps us to interact with customers in a faster, easier and simpler way comparing to store consoles. After 6 months of using the platform, we’ve seen a great success with estimated ROI of 850%.

Ashley Yap Customer Service Manager at Turbo VPN
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AppFollow allows us to track app review volume and ratings over time, Semantics Analytics for tracking trending topics and sentiment for review insights reporting. I highly recommend the service if you need an effective product for app review management with detailed access to dashboards and reporting!

Jennifer Wang Director of Operations at Techstyle
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AppFollow does a really good job of helping integrate manual and automated efforts. The automation - specifically the tags - brings to attention things that wouldn't otherwise be spotted if analysis of the feedback was being done manually. Since implementing automation tools, we can now tackle 35% to 50% of reviews. And our response time has decreased by more than 10 times.

Rebecca Kish Reviews Specialist at Roku
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AppFollow allows us to better understand how our players perceive our games and can quickly spot any pain points and address them to the teams in charge, helping players to actively reach a better gaming experience. 62% of ratings from reviews increased after a response. We also saw a 10x increase in average response time after starting using AppFollow.

Ana Maria Chelaru Global Engagement Marketing Manager at Gameloft
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AppFollow has a great product, Customer Support, and Customer Success teams. As a result of this partnership with the AppFollow team, we’ve been able to build stronger relationships with our customers.

Tolya Filippov Cross-device Product Manager at Miro
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AppFollow helps us respond to 45-50% of reviews automatically, with 80% tagged automatically as well. Now, we can manage two large apps in one place and cut down on time spent review reviews without a drop in productivity.

Marta Rozwalka Player Services Manager at Huuge Games
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AppFollow automatically organizes actionable insights for us right away, with little time or resources on our side needed. We managed to decrease our average response time by 8.5 times, increase app rating and sentiment score after we started using AppFollow.

Lauren Wade Head of Community Management at Kolibri Games
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Find growth insights on our blog

What is AppFollow? News and updates

What is AppFollow?

App Ratings and ASO: 5 Reasons High Ratings Impact Success App growth and ASO

App Ratings and ASO: 5 Reasons High Ratings Impact Success

Proven Tips for Improving iOS App Store & Google Play Ratings to 5 Stars Reviews management

Proven Tips for Improving iOS App Store & Google Play Ratings to 5 Stars

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