Reputation Management: The Key to Acquiring Your Customers and Gaining Their Loyalty [Recording]
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Reputation Management: The Key to Acquiring Your Customers and Gaining Their Loyalty [Recording]

Reputation management is critical to growing a business. A positive brand reputation builds loyalty and increases customer confidence in your brand and product, ultimately driving sales and bottom-line growth.

In today’s competitive environment, brand reputation management has become a bigger priority for companies, especially when conversations about your brand take place on a 24/7 basis. Your brand must be recognized and positioned as a knowledgeable, industry-leading resource and solution for your customers on social media, online forums, blogs, news sites, search engines, app stores, and other Internet sources.

By the end of this webinar, you'll:

  • Discover best practices for tracking and responding to customer reviews across various platforms, including Google Play, AppStore, and more.
  • Learn the importance of tracking and replying to reviews for product reputation management.
  • Understand the importance of social tracking and how to use social media to monitor your online reputation
  • Learn strategies for managing your product reputation, including responding to negative feedback and leveraging positive reviews to attract new customers.

Here are some resources you can check before the webinar:

New AppFollow Research Shows that Apps Need to do more to Manage their Reputation & Connect with Users in Reviews

Guide to Brand Monitoring + TOOLS [2023 update]

Take advantage of this opportunity to learn from our experts and gain valuable insights into reputation management. Register now to secure your spot!!

Speakers:

Dana Pavel

Dana Pavel

Customer Success Manager at AppFollow

Waleria Pagowska

Waleria Pagowska

Product Marketing Specialist at BRAND24

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