Zettle Go: the easy POS

I Was recommended iZettle by a colleague within my work industry who also was in the same situation as me with regards to card payments, that being they was not a regular way of payment but more once in a while and would not warrant the expense of a card terminal. Having used portable card terminal on others behalf I have to say that iZettle card reader with app is for me flawless when compared to the other terminals. For example I think I can safely say iZettle has been the fastest way of card payment than any I’ve used ( ok it requires phone network coverage so have a good network provider ) I have taken a payment and sent receipt to customer in less than 40 seconds ! Where many times I’d be waiting for the other terminals to find a network it was happy with then print out the ticket if it hasn’t decided it wanted to run out of paper roll or chew it up. Bottom line for me this is ideal It’s small, no need to carry an arsenal of paper rolls, battery is EXELLENT usage time, you only pay a fee when you use it and if like myself card payments are not a regular requirement then it’s ideal not having to pay a monthly fee for something you might need to use once a month or longer. I’d recommend this for anyone who works mobile this is for sure worth having for the “JUST INCASE” you might need it

This is a great app works well does what we need. Our till runs really well and we can keep easy track of stock. But please please Go Back to the previous update - if something isn’t broken please don’t fix it. During the day I often quickly flick on to reports just to see how the takings are and it was great, I could flick to it to see how much we’ve taken so far and flick back. Since the update it now goes straight to the monthly total and if I want to see what I’ve done today I have to then open “By Day” and then scroll up to today’s date because it always goes to the first of the month. I don’t want my staff seeing how much money we’ve taken for each month or my current monthly total as it takes so much time now just to see the one figure I wanted. Please please put this back. I’m sure if people want a monthly figure displayed then they’ll take time to look for them, but on a busy day you just need to flick to your running total and back.

Maybe the most beneficial £23 spent in an exceptionally long time. The app is so simple to use, love the library feature which enables me to keep an inventory of my “stock” with the ability to record cost price and selling price of individual items. My first day of trading was hassle free, having the ability to take card payments at a tap of the app and seamlessly email professional looking receipts to customers at the point of sale was truly a blessing. The report function shows you total sales for the day (receipts gives you a full break down) and it’s very clear and easy to see the minimal charges incurred for card transactions taken via the iZettle2 card reader.... undeniably a godsend to small businesses, cannot recommend highly enough... if you’re looking for a card reader/app then this is defo the one to choose!

As a taxi driver nowadays everyone wants to pay by card I don’t know what the hype is all about. Very well built machine and always has signal no matter where I go I.e remote drop offs to countryside Durham, Northumberland, Hexham etc. I’ve had I zettle for almost 1 year now couldn’t be more happier especially service charge of 1.75% which is nothing. In one year I’ve taken from the machine around £8,000 fees of £140 which doesn’t encounter 1/10 of my tips. All in all its a professional machine easy setup long lasting battery Bluetooth to the device connected up to 10 metres range, money in your account within 2 working days, updates by e-mail, payments can be taken within seconds contact less chip and pin or swipe and accepts all major credit cards from visa to unknown cards from Japan.

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The machine itself always worked fine until I got a new phone. I checked that the phone worked on WiFi and Bluetooth in advance of using it with the card ready, but the card reader reset itself with no notification to me! I don’t even know if that was because of my new phone or something else. I spent 40 minutes on a phone call with a useless advisor who didn’t listen and made me reinstall the app and reset everything on my phone while a growing queue of customers became impatient and several of them left. Then after all that she cut off the call. I called back some hours later when I had dealt with the chaos and spoke to a different advisor. He told me how to reset a setting on the app that took 2 minutes, that the first advisor hadn’t even mentioned, and the card reader now works again but I have lost sales and apparently iZettle will not compensate me in any way and will not even take a complaint report, I have to email separately. Terrible service.