User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
ZAFUL has a huge selection in products with great styles and prices! I’ve ordered jeans, dresses, shoes and accessories from them, and I have been 100% satisfied with the overall shipping, quality, the clothes aren’t a rip off or scam. You get what you pay for and beyond! They always have codes so you can get more for great discounts. I punched in my offer codes and was able to save money by buying more! So worth it! But now this time, in order to get my free shipping I just have to wait a little longer for my items to arrive but totally worth it! Plus, the app is super simple and an easy way to get all of my fashion needs! When you type something in the search, all of trendy items pop up first. This saves much time. It also show you reviews shared by customers so you can get a good idea of the dress or outfit that you choose. I keep all my information saved so when I’m ready to check out it’s a quick process. I highly recommend this app to friends and family. I also appreciate ZAFUL and trust this company enough that I will gladly continue to spend my money for on their fabulous wear.
So a few months ago, I ordered a sweater from their flash sale. A couple months passed, and I still hadn’t received it, so I sent them a message via their customer service chat inquiring where my item was. They told me that they didn’t have it anymore (never told me this beforehand) and that they didn’t even have it when I ordered it. First off, why would you even sell me an item you didn’t have anymore?? Anyway, they said I had two options: I could get a refund in store credit and use it as a discount on my future orders, or exchange for another item. I tried to use my refund on another item, but it only took off $2 from my $27 order. I sent them a message saying that I was upset that I couldn’t just get a whole item because they made a mistake and didn’t deliver my first order so I should NOT have to spend 10x the amount I originally spent (because my first order was $25 or so) and if they only let me use $2 of my refund on each order, I’m gonna end up having to spend WAY more than what I originally paid. I’ve continued to message them and have still not gotten a full refund of any sort. So basically, zaful “sold” me a product they no longer had, took my money, and never gave me a refund, aka they stole my money. I’m extremely upset. This is absolutely ridiculous and unacceptable.
I know you’re looking at this app and thinking “yeah this seems like one of those trashy companies that use stock photos of cute clothes to sell garbage-quality knockoffs” because I thought the exact same thing. In the world of too-cute-to-be-true, I’ve had way more burns than successes. But I ordered a few pieces from this site (against my better judgment, tbh) and I was pleasantly surprised with the clothes I received. They do look like the picture! I won’t say the quality will blow you away- some things are more sheer than expected and have that texture of something definitely not off the Nordstrom rack- but otherwise the clothes are exactly what I wanted. They fit in the right places and looked GOOD. I can’t vouch for every one of their items; I only bought a few. But when I opened my first order and saw what arrived I instinctively reached for my phone to open the app again because I’m hooked now. Just take good care of the clothes (some small issues include thin material and potentially weak straps) and they should be well worth the inexpensive price you paid.
I’ve always heard of ZAFUL, so I downloaded the app & went crazy when I saw $9.99 clothing! I bought so many items. The app makes every step so easy, and the layout makes everything easily accessible and hard to stop shopping. You can see the dresses clearer and zoom in easily. Everything loads quicker and the categories are organized for easy access. All the clothes are trendy and great quality. The app makes it easy to view everything and purchase easily. I have a lot to say on sizes, being a girl that’s stuck in the middle sizes, it’s very hard to find thing to perfectly fit the girl with glamorous gifts, but here.... it was like I stepped into my own personal Utopia. So far everything I have purchased has been great. From the fit to the style and comfort I adore their dresses and am excited to receive my new purchase soon. I recommend ZAFUL to all of my curvy ladies who feel stuck in the middle. I want to thank you guys so much! You make your clothing affordable and fashionable and you will never lose me. I’m just waiting on my next check to spoil myself.
I ordered one coat on March 1st, 2019, with standard shipping. 8 days passed and i was starting to get concerned as the standard shipping says 3-9 days so i triple checked my email for a shipping confirmation and nothing was there. Meanwhile i was constantly getting emails with coupons (extremely annoying). So i decided to contact customer service. I pasted in my order number and immediately was told my item was out of stock. I ordered the jacket in white small, and it did not say out of stock before i added it to my cart, while i was putting in my payment info, or after i placed and confirmed my order. The agent on the other end was extremely unclear with why it was out of stock and what my options were, saying it would never go back on sale and then saying I could get it in 3 weeks and then saying I could only refund it. Customer service responds quick but is seriously unclear. I sent a screenshot of my order confirmation because the agent was claiming I did not pay for my order when I did, and as soon as I sent that screenshot they claimed i was using “abusive language” and ended the chat. I am extremely unhappy with my experience and will not be ordering from this site again. I would strongly suggest that you do not order from Zaful, terrible experience.
ZAFUL, not only a clothing app,but also your fashion story, gives you unlimited access to inspiration anytime, anywhere. It has become one of the most popular fashion brands in the world, with
more and more young customers choosing ZAFUL as their go-to choice for sharing their thoughts on fashion.
What you can find on the ZAFUL App:
1. BIG BONUSES and EPIC DEALS:
a. Extra 15% off for new members.
b. Flash sales with prices as low as $0.99.
c. Big chances to win in our $1000 giveaways in 'Community'.
d. Snap up fashionable items for $0.01 with group purchases.
e. Special offers for students.
f. Free standard shipping and order tracking.
g. 45-day complete satisfaction guarantee with full refunds*.
2. Adorable high-quality swimwear, sweaters, sweatshirts, bikinis, one-pieces, tees, blouses, hoodies, jackets, two-piece outfits, rompers, jumpsuits, bodysuits, casual dresses, print dresses, skirts, jeans, men’s hoodies, sports attire, plus size clothing, beautiful accessories, sexy lingerie and more.
3. BE INSPIRED by our practical fashion methodology:
a. Direct the current trends with street snap and try-on hauls from our fashion icons.
b. Personalize and create your outfit under guidance.
c. Search for a personal stylist from 'Recommendations'.
d. Add your favorite items to "My Favorites" or "Wishlist".
e. More than 1000+ products updated daily. There must be at least one style that suits you.
We wish that you have a perfect fashion shopping experience.
In the meanwhile, check latest insights
on mobile business
Find out how our new ASO Dashboard can help you quickly assess how an app's doing; updated keyword positions in real time; updated apps to handle review replies through Zendesk and Microsoft Teams, and more.
In this post, Branch Metrics expert explores how deep linking can help you ignite mobile growth, lower acquisition costs, increase user engagement and maximize mobile marketing ROI