Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
The VR Matkalla app is a helpful travel companion for every turn of your train trip. You can use the app to buy single and multi-tickets for VR’s commuter and long-distance traffic. Train tickets and receipts of purchases are conveniently stored in the app, in addition to being sent to you by email. Payment has been made easy by being able to save card details or use Mobile Pay or Siirto. Kindly note that it is currently not possible to retrieve long distance tickets on the app that have been bought from other VR channels. With the VR Matkalla app you are always kept up to date with real-time information related to your journey. For example, you can see information on the departure and arrival time of your train, as well as any changes during the journey. In addition, the app includes information of the services offered on the train, such as whether it is an accessible connection and if there is a restaurant car. The seat map gives you the possibility to select where you and your travel companions want to sit. It is also possible to upgrade your seat to Ekstra class or to the upstairs of the restaurant car. As we are constantly developing the app, both smaller and larger improvements can be anticipated in the near future. Please ensure that you are using the latest version of VR Matkalla to make your train travel an even easier experience!
