UBL Digital

I have been using U.S. banking apps which are faster, easier, and user friendly as compared to apps developed by Pakistani banks. Latest updates by UBL are encouraging and I’m hoping that soon they will be able to provide facilities through banking apps matching international online banking standards.

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This is the worst mobile banking application ever. Ubl customer services have gone down the drain, the application keeps crashing, it asks you to reset password and gives the forget password error every time you log in. No matter how many times you reset it still won’t work. When you call on the customer services number they brush you off and tell you to email the concern and then when you email, they ask you to call on the number for their concern. It would be absolutely safe to say that this application is not safe to be used on your phone, since it crashes so much and forgets details, it can easily be hacked and the data can be misused. Please do not develop applications when you can clearly not handle or manage it. And improve your pathetic customer service. The phone operators are of ZERO HELP! This useless application does not even deserve ONE STAR, but I don’t have any other choice. Stay safe guys and refrain from using this application.

Ubl is striving best and day by day the app is improving. The application is very helpful and we can do mobile top ups, transfer within Ubl accounts and even other local banks with a touch of button. It is secure and we receive SMS every time a transaction or login is done.

After updating to version 2.0.1, this app is continuously crashing on my iphone 6 ios version is 12.2. Before ur latest update, it was working fine.

UBL is providing best online banking services and this new update on app is much cleaner looking. Moreover as a customer I request some enhancement to give us a Payee filter on eTransactions and Account Statement function. It will facilitate us to find transaction for a particular Payee.