User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.
Looked up our favorite cab company, Discount Cab, five days before we were set to fly out of the airport at 5 AM. Downloaded the app and used it to book at 3 AM taxi. Confirmed the reservation on the app the night before and confirmed it again when we woke up at 2 AM. Waited until 3:00 and the cab never showed up. Tried to call Total Ride and got what sounded like a corporate office. Had to wait through two options before finally getting to option 3— Book a cab! Then had to wait for more hold music before being given the option to press one for English, then had to wait longer to get somebody to answer to book a cab. When I called they recognized my name and my reservation but they said it but it might take them 10 to 15 minutes to find a driver for me. I said you guys are already 10 minutes late! Had to jump into the car and race to the airport and get there barely in time to get on our flight— I hope! I’m writing this review as I sit here in the car with my partner driving. By the way, as far as the app goes, I had the hardest time trying to add a credit card and was never able to because it wanted me to add an "account" which I already had but they said that wasn’t the account I needed to add in order to set up a credit card. Just made no sense at all.
These ppl made me Wait hours for a ride that never showed then Everytime I called lied to me &rushes me off the phone Tellin me my ride was 10-15 mins Away Then On The last hour tell me they can’t find a ride in my Area ... Poor Service The place I was Going Closed Waiting Them I could’ve booked another ride & the cab driver are shady non of them have Green cards & They All Do rides For free They will even cancel your Ride If u just pay them
I was picked up on time (actually a few minutes early!) Which was awesome as they were total willing to wait if I needed. They were friendly and as a user in a wheelchair it is just amazing to have a company that supports wheelchair users. Most companies don't and if they do it cost a $20 surcharge each way over and above the normal cost! Total ride did not charge extra which opens up the world for me again. Thank you Total Ride. Thank you.
I always get a good driver in a clean car or cab. Drivers are always friendly and helpful. I don’t have to worry about the surge or prime either. Was me to pay in cash at the end of my trip!
Amazing service and you can't beat the price!
Developed by the Total Transit,
who have also released the following apps totalride .
totalride has 29 user reviews.
totalride has an average rating of 2.1.
The latest version of totalride (32.0.2) was released on Feb 20, 2019.
You can download totalride here:.
The totalride app connects passengers with a variety of vehicle options to get you to your destination through an enhanced, on-demand experience. The totalride
app offers on-demand Ride, Ride Van (to accommodate more passengers) and Ride Assist (wheelchair-accessible) vehicle service 24 hours a day to get you everywhere you need to go. To enable the shortest wait times, a Discount Cab may pick you up – but your fare will still reflect the low rideshare price!
The app offers the following benefits:
-Book a ride by entering your pickup location
-Get a quick fare estimate by entering your destination
-Choose the vehicle option that fits your needs
-Watch your vehicle on the map approach you once you book a trip
-See your driver’s name and vehicle description/number
-Choose to pay by credit card (in the app or in-vehicle) or with cash (in-vehicle only)
-Choose to upload/store a credit card in your account for easy payment
-Rate your driver
The totalride app is brought to you by Total Transit, Inc.
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