Total Insight

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Went to look for investment accounts in PNC Mobile Banking app...not there anymore. Now it’s a separate app: PNC Total Insight. Overall, The experience inside the PNC mobile banking app was superior. First, the available information is not as comprehensive or clearly laid out. Second, to view individual accounts takes a minimum of three clicks. (That’s IF you can figure out how to switch the view to display just one account; it’s not intuitive.) Third, its a separate app. Why? Why can’t we have one app that lets me view both my banking and investment accounts? Will have to go to the PC now for investment info. That assumes they haven’t made that a separate logon as well. It really is a zero star app and a step backwards. Deleting from phone.

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I have used the PNC mobile app for years. I just opened an investment account and kept looking for it in PNC mobile banking. Not there! I found out about PNC Insight-less and downloaded it. I thought I was doing something wrong then saw my problems ate the same as everyone else- it can’t remember my login, keyboard has to be coaxed to show up, asks my security questions every time I log in, etc. What is even more troubling is that I have my consumer and business banking with PNC. All three are disjoint from the other two and each has different functionality. Apple - forget about Chase. Please buy PNC and get this right.

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Why should I trust you with my money if you can’t even make an app people can log on to? The keyboard never pops up, so you can’t enter any info to actually log in. If you have your password saved, you can enter that, but you still don’t get into app because you can’t answer the security questions. It’s hard for me to understand how an app can be designed so poorly (and why Apple allows it to be in the App Store). It makes me question my relationship with PNC.

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I use a long randomly generated password for banking safety. This app doesn't work with the built in iOS password manager. Or others like 1password. Also it doesn't even let you paste your password into the password field! I could get not working with a pw manager (sort of) but come on let me paste my password! I'm not entering a ton of randomly generated characters. Makes the app useless for anyone that takes their password security seriously.

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app is nowhere near the bigger platforms. Daily pricing should include percentages vs only dollar amounts for daily and include cumulative gain. and should be able to allow mobile trading (including after hours for trades to be executed at market open) Consolidated from BAC and disappointed in technology. Little things add up!! Also needs fingerprint ID access. Is available for the other pnc apps- but not this??