Tock

The app is great but it does not update in real time which makes it hard to lock down hard to get reservations. Also it would be great to be able to create a “wish list” of restaurants in my account. Thanks!

response required

App does not update reservation availability in real time. French Laundry opens availability at 10AM a few months before. App took until 10:05 AM to refresh with availability. Both me and my wife trying to get reservations on the app at same time. By 10:05 when the calendar finally showed the months available all of our 3 dates were sold out. Then some other “chase pay” option appeared and when selected said “someone else has selected that”. Frustrating, not updated in real time and completed worthless for getting reservations at hard to get in restaurants. Really sours the entire experience and makes me think less of French laundry for choosing this platform. They should remove this app until it can update itself up to the second.

response required

Why would an app developer make it difficult to use by not having Apple Pay? So you want to store my payment information? No, I don’t think so. I don’t want that, and you don’t want that liability. Get with the times and add Apple Pay. Other than that, this app is pretty good. For not having Apple Pay and then ASKING TO STORE CREDIT CARD DATA I would normally give zero stars, but this app would be 5 stars if they could figure out payments.

The app has a clean interface and flows nicely. However, it would be nice to be able to add the reservation into my calendar as well as share the reservation with others

response required

Should be able to share with others and add to your calendar like you can with Open Table. Also, I couldn’t update my profile with good allergy and note special occasion- but finally figured it out. Feels too basic and lacks many features found in Open Table. Hope Tock Managemt reads these and puts in necessary fixes.