Thrifty Mobile

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Thrifty lost me as a customer because of this app. It is so bad that one can only surmise Hertz is intentionally out to destroy Thrifty (I don’t know how Hertz is organized, but potentially bad legally if public). At any rate, I was a Thrifty Blue Chip member and last used them a long time ago. This app looks like it was designed from that era. Ironically, apps weren’t even a thing back then. That’s how bad this app is! Get the Enterprise app. It’s what you’d expect (and they’re cheaper, and they also take debit cards, and they have more car options).

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I will never stop till I will ruined your business as same you did to my car reservation. Take money and not take responsibility is something I cannot let go. I will send one bad review each will because I should be doing this kind of business to anybody else. You are bad than worst and it’s about principles and you don’t have one million dollar company and cannot admit mistake for rent from them bunch of scammer and dot give you refund

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That’s the best word I could come up with to describe using the Thrifty app and website! It is so absurdly frustrating, I can’t even stand it anymore! I give up! Canceling my Thrifty reservations and switching to a different car rental service! Unfortunate, but I suspect that the game plan is they’re trying to drop the thrifty car rental name, put thrifty out of business entirely or at least that’s what they’ve accomplished in my world.

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Thrifty shouldn’t be how you spend on technology, such as updating your mobile app and the interface of your website. Think of how many customers attempt to use it and are automatically turned off by your current offering. It’s disconcerting to say the least.

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I disregarded the review and downloaded the app. Made reservation on line before I downloaded it. Tried to add my reservation and app couldn’t find mine. Thrifty you need to catch up to the others. Be more user friendly and you might get more business if you want it. It’s only my opinion as a consumer.