Teachers Federal Credit Union

Obviously the only reason to get this app is if you have an account with TFCU, but if that is the case, I think it makes banking more convenient. I use it frequently. I will still log in through the web portal if I have a lot of things, personally, but that’s more because I want to more easily switch between multiple screens. Still, there hadn’t been anything that I wanted to do on the app that I’ve found I couldn’t.

Update. It’s been another year and the app lags far behind other banking apps. No updates. The mobile deposit section is a joke. I’m forced to say the picture is good over and over just to be asked again. It’s got other glitches too. Clean it up. TFCU has never much strength in electronic banking. Not being able to transfer credentials is the first sign this was not going to be very polished, but compared to the last set of fiasco Apps there have been improvements made. There have been times the entire system was down for extended periods. There is no acceptable excuse for that. As far as the mobile deposit is concerned, why am I asked every time if the picture is good when I’ve already approved it? Now the App is turning off Touch ID. The worst part is tech support is terrible. Half the time they are unfamiliar with the inner workings of the App and website. The App used to send text message confirmation for App deposits. No one can tell me why this has stopped except that it never worked that way. That’s entirely untrue but there’s no point in arguing with people that don’t use the product.

The app works fairly well. Sometimes I get the error message saying my accounts aren’t loading but it doesnt happen often. The main issue I have is with the online check deposit. Before the update I was able to deposit my checks perfectly fine with just taking the two pictures & endorsement but now you have to write “for mobile deposit only” on the back of the check with your signature and it never works!! It’s very frustrating which ends up with me having to go to the bank to deposit my check which is something I try to avoid at all costs. Please fix this issue!

I use this app frequently and it’s normally pretty good. The only thing that happens a lot is when trying to login an error message pops up saying, “No valid accounts” I also get a message that says “Application Error, we are unable to display your information at this time. Please try again later.” Unfortunately when I get those messages I can’t access the app for a while even after restarting my phone. Other then that it’s a really easy way to check my balance and keep track of my direct deposit.

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I’m not sure why everyone is leaving good reviews. I literally lose access to my account at least two times a week for an entire day. Usually every Sunday but it’s random. Their online banking is a joke. Every Friday afternoon the app crashes. So I have to wait until Friday night to deposit my check. At this point my check doesn’t clear until Tuesday because this bank is run by a zoo of incompetent monkeys. Apple needs to investigate these reviews because there is no way I’m the only one experiencing constant headaches with this bank and this app.