TANGS

Able to track my previous transactions and virtual card very useful, no need to carry another physical card.

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App says that it is unable identify my login details even though I am able to use the same login details to sign in on web browser. App also doesn’t offer troubleshooting options. Tangs should stop requiring customers to download the app when accumulating points in store if they cannot even get the app to function properly.

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After I changed to iphone 11 pro max, I can’t login to the app. Same email and password can login on the website but in the app can’t recognise my email. Please do something. I was standing at the cashier today trying so many times because I want to offset my points. Cashier kept telling me cannot be. Must be I forgot my login id.

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Same as the above reviewer, it’s a mystery why I cannot login on the mobile app, when the exact same details can be logged in on browser, laptops. The error message kept saying it doesn’t recognize my email address or password, when they are 100% correct.

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Have the same issue with some of the reviewers. I urge Tangs to expedite the process of fixing this issue. Rather frustrating and inconvenient when many of us have long moved away from carrying the physical card. In fact, I don’t even know where my physical card is now!