Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.
4.5
User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate.
Overview ======================================== The 'take five' app suite consists of two apps; a mobile app and a web-based dashboard app. These apps utilize shared cloud-based services that are transparent to end users but can be accessed via an application programming interface (API) for specialized business requirements if required. The mobile app allows the user to complete a ‘take five’ and have it uploaded to the cloud. It also automatically downloads any new content, such as new or updated ‘take five’ forms, based on configuration changes made in the dashboard app by an administrator. The web-based dashboard app provides reporting functions for real-time, and historical, ‘take five’ data. It also includes account maintenance activities such as creating new users, and publishing new or updated ‘take five’ forms. Mobile App Features ======================================== Intuitive and responsive interface. Multiple out-of-the-box ‘take five’ form options. Custom ‘take five’ forms (requires a small amount of development work). Seamless downloading/updating of new ‘take five’ forms published in the dashboard app. Geotagging of each completed ‘take five’ (if enabled by the user). History of all completed ‘take fives’. Dashboard App Features ======================================== Intuitive and responsive interface. User account maintenance. Reporting and analysis capabilities. Downloading of raw take 'five data' for custom in-house reporting or analysis.
