Tableau Mobile

Thanks for the updated feedback! Glad to hear things are improving for you. If you have any other thoughts on how we can make things better, we love to hear them, just tag it with Mobile over at: community.tableau.com/community/ideas

Hi there! Sorry for the delay, but I might have good news on the storage problem. The app itself is less than 5% that size, but we store your favorited vizzes offline so you can use them without network access, so if you have a lot of favorites, that is likely what's taking up all that space. If you don't find yourself needing the offline capability, you can disable offline previews in the settings menu (the three dots at the top right on the Favorites screen), and the app will shrink dramatically. In the future, we're looking at decoupling your offline vizzes from your Favorites, so you'll have even more control over what gets taken offline. If that fixes the storage problem and you're able to reinstall the app, I would be curious to hear more about the specifics of the font size issue. We're always working to make that better but we'd love to hear exactly what you're running into.

Hi there! Sorry to hear about your vizzes. This is a common problem and something we're continually working to make easier. Today, if your dashboard is set to automatic sizing, it generally tries to fit the width of the device, which does not go well if the viz wasn't designed to do so (the legend/filter pane on the right usually takes up most of the space). You can use device-specific dashboards when authoring to customize the mobile version and make it much better. In recent versions of server, it will even do a first pass to clean up the device-specific version for you when you create it. If you don't want to bother with a special mobile layout, you can edit a dashboard to use Fixed size or Range, instead of Automatic. I'd highly recommend checking out those features and sending us more feedback, as we're continually working to improve this exact scenario. As for server connections frequently failing, that's a little harder to troubleshoot through this channel. I'd recommend opening a support case if you haven't already: www.tableau.com/support/case

Hi there! Thanks for the feedback and sorry for the frustration. There was a brief period where custom views on tablets were dropped in early 2019, but they should be back now, and accessible within the three-dot menu at the top right of the live view. Custom views on phones is brand new to Tableau Online, and coming soon to on-prem installations.