symplr Workforce

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If you work night shift, 6p-6a for example, when you look at 'my calendar' it shows you working both days... we know we work through the night and into the next day. We don't want to know that. We want to know what day we need to show up to work. It completely takes away from the convenience of just glancing at the calendar to see which days you work... scheduled 3 days in a row, it shows up as 4... easy enough just ignore the last day. Scheduled 2 on, 1 off, 1 on and you have to actually open each one to figure out your schedule... if anything at least make it so we can configure the app and turn off the alert for the back half of our shift if we wanted to.

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Not user friendly at all. Needs to be an option in my schedule to see only days scheduled. Currently on most weeks just looking at the calendar it appears I’m working 6-7 days a week, this is because the app shows any note, unavailability request, you name it as the same color or as the same value as a shift you are actually approved and scheduled to work. Very confusing, I split 12 hour day shifts and night shifts from time to time but all shifts show on calendar the same color, would be much better to have different shifts (that are already setup and existing in API) to show different colors. Also, unlike the online version of API you can’t see others schedule within your department so forget about seeing who’s on your shift or looking at possible co-workers to swap/trade shifts with, this app only shows your own data. I recommend NurseGrid even though you have to enter schedule manually, it’s much easier to use and you can add all of your colleagues as they and your unit/office/team create profiles.

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This app is very unreliable in is functions. It takes multiple attempts to approve a single request, oftentimes resulting in multiple errors before finally approving. Also I will get an error when trying to calculate someone’s timecard after approving requests saying “The employee record is locked for an affected pay period.” The person’s timecard is uncalculated until I can log on to a computer to refresh it. Many reports from my staff that they are not able to see notes that we have entered into their schedule to tell them their exact location for departments that share the same cost center. For a 3 year old app with 6 versions, I would expect a little more in the functionality. Since I am timekeeper for multiple units, it would be nice to filter between them.

App functions but could be so much better. When looking at my week it color codes my requested non duty days the same as my scheduled days. So to glance at your calendar is useless as you still have to click on the individual days to see if you are working, or just requested non duty. Why not make non duty requests a different color circle? Also, I work in a large Health care system and when I look for availability of shifts on a given day, it gives me EVERYTHING. Why can’t I save my favorite hospitals, thus just seeing their available shifts instead of going through 50 shifts to find the 3 or 4 that are relevant to me? Come now GE.... you can do better...

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I’m not an app developer or anything, but this has a ways to go to be considered a “good application”. A few improvements that could be made: 1. Display the start time of the shift in the whole monthly view. It’s tedious if you don’t work a set schedule to click in on every day to see the start time. It doesn’t have to be very big, but it would definitely help. 2. Provide the option to view it either monthly or weekly with more details in the weekly view without having to click on a day. 3. Notifications would be amazing if there was a change in your schedule - limited to one notification per day. It is a pain if your schedule is updated just a couple days before the shift and you haven’t thought to check the schedule online. 4. Provide a way to integrate the schedule with Google Calendars or iCalendars. It would help with convenience and cut down on having to copy everything from here to there manually.