symplr Clinical Communications

I love the idea of HIPAA compliant communication and I do use Halo very frequently. So frequently that I prefer to use it on my iPad rather than iPhone, because I’m in emergency & my iPad is always open beside me, in landscape mode with keyboard attached. I don’t use the app because it doesn’t support iPad or landscape mode (though it used to until a recent update). The website is a bit slow to refresh so I’d much rather use the app, but until you fix this, it’s really not useable for me.

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Worst app ever. I am not sure how its popular and approved. Many times I can only receive messages but can't send. Hundred times I could see the messages and they will still be flagged even though I try exiting and restarting my phone and sometimes reinstalling the app, but imagine what happens I get reminder notes for them!!! I can't describe how abnoxious experience that I get using this app. I am a critical care physician and I get a lot of the so called "halos" and this is a presistant problem. I wish I can rate with 0 stars but unfortunately I can't. One more thing, it's unbelievably hard to form a new message, you have to go to contacts and find the contact and then message. Not just write the name in the new message search bar like any half decent app. Congratulations to the marketing department for the company for marketing such a terrible app. May be the developers can benefit from your strategy

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Has potential and I like the idea of being able to quickly answer a text instead of having to call someone... but I feel like it has been getting even more slow as of late. There’s often a delay between getting multiple messages, sometimes it does not even notify you, and sometimes there is a long delay sending a message. In addition it is missing a lot of typical functionality of texting apps, like if you search for a person it starts a whole new conversation instead of continuing your current conversation with them. For 2019 it could do way better.

Doc halo is a great way to communicate with other clinicians. So nice not to have to worry about security of patient data. I would have given it 5 stars but it is not compatible with apple car play. In fact, when my phone is plugged in and in apple car play the app doesn’t even alert me if a message comes in. If this could be updated then this app would be perfect!

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With the new update I have to sign in to the app multiple times a day. Not only is this inefficient wasting my time while trying to multitask, it is also eye straining and nauseating. The app developers in their infinite wisdom have decided to have a cool background video rolling behind the login screens. It is impossible to avoid the moving visual display while trying to quickly enter login data. This has lead to multiple data entry errors on my part, eye strain and onset of nausea. If I must now login multiple times daily, PLEASE CHANGE BACKGROUND SCREEN TO A NON VIDEO FORMAT