Sunbasket Meal Delivery

I have tried several of the delivery meal services. What I like about Sun basket- the ability to choose the type of food ie- Mediterranean, paleo, vegan, vegetarian etc. The app is easy to use. The food was fresh and like all others they use recyclable packing and food was fresh. What I don’t like: they charge for delivery; you can’t pick your day; the inability to cancel within the app. They state they will email you back within 48 hours- that was wrong. I canceled after the first delivery. The policy is you must cancel before 12 PST on Wednesday the week before. I sent emails days before the cut off requesting cancelation with no retuned conformation email. I was then forced to call to ensure my credit card wasn’t charged. First the call taker tried to say I didn’t cancel in time. This was wrong. I emailed them twice canceling the service. Then she stated I called after the cut off time and would be charged and receive delivery. Then it was I won’t charge you, but you may still get the delivery. Then she was able to pull the emails. Before she cancelled the service she tried to get me to “skip” weeks. I told her I wasn’t interested and to cancel the service all I got were excuses as to why I should keep the service. If you want a hassle then give em a try.

My husband and I have done 3 paleo meals a week for a couple months. Liked all but one which was ok but not fab. We are challenged to find time to cook so we have cancelled some weeks and it is easy to do so especially with the 3 text reminders. I am now going to try mixing and matching several meal plan types as my husband is more of a meat eater than I. You can choose organic meats but you will have to use the small highlighted drop down menu on the meal description which means you will have to update your choices every week (wish this could be Pre-set but there are multiple choices for meat/fish so you’d have to trust their choice —maybe they could set an auto-remember if the same meal came up again —which so far has not happened). That is a plus- new menus each month incorporating seasonal produce. We only once had unacceptable produce with a new arrival package (rotted potato and wilted greens with yellow tips). These meals are for one serving for 2 people ( in our case) and a few times we wanted more protein in the dish. Once we actually had leftovers and that was a turkey scramble with lots of veggies. That had a good mix of protein. I think we are just typical Americans used to overpacked meals and this is likely a good way to ease us into a more healthy and appropriate diet. So far so good. The meals do keep if cooked ahead. Love that packaging is easy to recycle. Now if they could just come with a chef for the week it would be nirvana!

We love Sun Basket! We've been ordering 3-4 meals a week for almost a year now and couldn't be happier with this service. We chose Sun Basket because they offer organic ingredients, and none of the other services we explored do. But we've also been thrilled with the huge variety of really creative, delicious meals inspired from cuisine all over the globe, the easy to follow instructions, the convenience of the phone app, and the bonus content and recipes in each week's booklet. We've learned a lot about cooking, have tried things we never otherwise would have, and have enjoyed cooking together regularly. It's also been a huge time saver -- no more deciding what to cook, making shopping lists, and having to grocery shop during our busy work week -- or getting stuck with too much of something that just ends up going bad. There are only two of us, so the portions are perfect. And we're getting a great balance of nutrients & veggies in every meal. We're big meat eaters but have also been trying a lot of the vegetarian options and loving them. There have been a handful of occasions when an ingredient was either missing or past its prime, but they've always been responsive and fast to issue us a generous credit to cover its replacement and make up for the inconvenience. Highly recommend.

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First the like, lower sodium than others, a menu booklet of all the weeks foods. But they are changing that to cards. What I don’t like.. I tried one delivery and skipped the following week. I skipped delivery on time and I have proof of the email. I was shocked to see as soon as I cancelled ( seconds) they automatically took money out of my account and sent a delivery I did not pick, I skipped it! I skipped for a few reasons..so I knew I skipped on on their time table before charges are made. I wanted to see how the first delivery was and the next food selection did not look appetizing at all. So I had to make the next one dinners ( they sent and picked) my way because it was awful, and make sure you know how to add spices!! My first week we paid a lot for a scallop dish and it tasted delicious but it was so small it was disappointing. Just scallops and rice for 20. 00 dollars per person. And following week you have to pay for shipping for a meal that were cancelled. I tried talking to various people but they hide behind texts and emails to say, “I’m sorry our records show you did not cancel at the time given.” They literally steal money! Do not use this service! They will take money when you cancel instantly! And they don’t look into records or they don’t keep them. Food is not that good for the money you pay either. Based on reviews I am not the only one they have done this to! Taking this to BBB. This has to stop!

On my third week of SunBasket meals and I have to honestly say I have really liked them all. All the food was easy to prepare and the meals looked like the pictures in the “cook booklet”. I’m an experienced and good cook so it’s easy for me, but I talked my novice of a cook husband into preparing one of the meals and he did a great job! I am getting some really interesting ideas on how to enhance my own cooking. Mostly I am choosing the Paleo option and it’s making it easier to keep on track. I wish I could afford to get a basket every week but they do make it easy to skip a week or change your meal options. I love that all their packing is recyclable too. Also enjoying not having to shop or decide what we’re eating for a few nights. Ok - the downside: the first two meals included arugula and baby kale which I despise so I had to sub spinach for the greens. One box had a meal with green beans and one with tomatoes and they were not of the best quality - I would never have chosen them for my family. I emailed one of their customer service representatives- Tianni, and she refunded $10 off that basket. She has been really nice and helpful- something I sincerely appreciate. Definitely recommend!