Stepwise Pedometer

I have a ton of apps, but only a handful I use regularly. Stepwise is one of them. It’s a great way to track my activity, etc. Just what you’d expect from a pedometer app. But when I had a problem, I was really impressed but the customer support. Friendly, helpful and truly concerned. When I didn’t reply to the last email from my tech support person (I’d been traveling), he emailed me to make sure everything was ok and to see if he could provide any more help. Gotta love that kind of follow up. Kudos Neil.

So far, this is my favorite pedometer app because of the workout (“Trip”), history, and cumulative steps and miles features. What would make it great is if it would keep the “trip” history day-by-day as well. I’ve been very loyal to this app over the last couple of years and after two of the updates, my watch and the phone stopped communicating my workouts and history, which means lost data since I log my steps, workouts and miles for the entire year. I followed all the instructions on their site plus contacted their support and received their instructions, but without success. I’d checked all of my iPhone settings, but - finally - I had to open the Stepwise app on the phone, choose “Me” at the bottom right, and turn back on “Merge Apple Watch Data”. I don’t know that reboots, resets or anything is going to turn that back on within the app on the phone... you must do it. I will upgrade this review to 5 stars once that stops happening.

ask user to change the rating

I might get used to the radical change and look and rate it differently. But I'm really disappointed to lose my history. Right now I long for the simple look with the white background that it had before. This I wrote when you first change the format. I still agree with it so I’m sending it now. I’m also not sure the accounts are accurate as they disagree radically sometimes with others. Does this require a cell phone connection all the time toBe accurate? I frequently go on hikes Where cell phone connections are limited. I don’t know how to contact the maker to ask this question so I’m using this method but I don’t know if you could respond. Probably not so maybe I’m just venting.

I was frustrated when stepwise would not even open after I updated from the last change. I was pleasantly surprised to get an immediate response when reported to the developers. From there, we had a few kinks to work out but, bottom line, I love the app. It doesn't give me everything I want to know, but plenty of other apps fill in the gaps. The app is great and, the best part is that the developers really do care about how the product works for users. That is definitely not always the case!

Stepwise is just what I need. Not anything that I “have to keep up with”, but an app that keeps up with me. It is semi accurate when I’m not particularly keeping track of steps, but when I need it for a workout, it’s ready! I like that it’s not too frilly, but has options. It’s not in my face about anything, but motivating at the same time with recording progress. I have ended my search with Stepwise and am content.