Steam Mobile

To start there is a huge bug that always signs you out of your account each time you close the app or have it running in the back for a while. But I do like that you can buy games and chat with your friends on steam through the app or checking up on your library. I wish that they would implement activation of steam products instead of having to use the web or desktop application. Plus having the steam guard attached to the app is wonderful always a good thing to have extra security on your accounts to prevent unauthorized people to access your account. And having it go straight to the app instead of checking your email every time you log in makes it so much easier. But I did give it three stars due to the issues that is has like the signing you out, long load times, and random crashing. I would have given it 5 stars if they fix these issues but it seems like after a while they still haven’t fixed it even though they have acknowledged that they have known about the specific signing out issue. I love the app and it use to work flawlessly not earlier this year. I just hope that they can return the app to its former glory.

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It provides the most barebones feature of being able to provide 2 factor authentication for your account and to check sales. Every single other function of this app is unbearable and in many cases unusable. Try to search a game and you’re given a wrapper of the desktop webpage search, which is hilariously clumsy when you have to use your fingers on a mobile app. Every other company has figured this out but Valve, with their billions, haven’t hired someone to design a proper search page within the app. I currently have 3 notifications in the Steam app, which will apparently never go away unless I uninstall it. One is for a missed message, but no matter how many times you read that message or reply to that person or refresh, that notification is there, forever. I also have 2 comments on a review I left, but for the app to load it it is to go through the login process again for some reason, which has never given me anything but “Failed to communicate with the server.” And this is how it’s been for years. This app looks and works the exact same way it did when I first downloaded it in 2014. I’ve given up expecting Valve to invest any tiny amount of time in making this app remotely usable for anything but tracking sales and for login authentication.

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It is convenient to have a way of checking the Steam store from your phone and the mobile authentication is a helpful feature, but that is where the positives end. Despite being an app made for accessing the store on mobile devices, it’s easy to see that they put little to no effort into converting the store for mobile use. Navigation is difficult, often words and buttons are too small to use (you end up clicking things you never meant to click because the screen is too crowded). The app is ALWAYS crashing and lags like nobody’s business. I have used the app for a few years and have yet to see any significant changes to performance or design, so I’m not sure if Valve is even maintaining it. In fact the only reason I’m writing a review at all is because I’m hoping someone will take these low reviews into consideration and make some real changes to the app that improve performance and ease of use. The one thing I can say is when you’re using the app you can tell it’s Steam you’re on; the interface is so similar, but again that’s not exactly a good thing when you optimize something for mobile use. I really hope they focus on a more mobile friendly design in the future.

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Don’t get me wrong by the review, I love playing on steam. But the fact that trading cannot be done without having this app is infuriating. For those that don’t know, trading, unless you have this app, takes about 2 weeks for items to arrive for both parties. That’s pretty outrageous. But the app itself is incredibly Non-user friendly. Buttons taking multiple clicks just to work, strange layout, that sort of thing. But trading can be one of the worst things to deal with. It would be so much better if it didn’t force you to log into the app to confirm a trade for 1 item. Plus there’s signing people out for no apparent reason, which forces them to reset the steam security, which then forces you back into trading holding, for a much shorter time, but you still have to wait. They decide that just signing in at points restarts the steam security. It’s just a pain to use. Please valve, fix this app. First thing should be to make the app more user friendly. Then focus on more specialized areas, like fixing trading, something like that. Either that or revamp the trading system to make it less of a hassle to deal with. Just a few suggestions but as the title implies, it needs plenty of fixes

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The app is good, it is a little klunky. I really liked the mobile authentication. The problem I have with this app is Steam itself. One of the worst companies out there. I have had my account for 5 years and have 20+ games on it with over 2,500 hours total play time, and I can’t use mobile authentication anymore. For some reason, when I got a new phone and wanted to use mobile authentication on my new phone, it would not let me. I was locked out of my account for 5 days and unable to play any Steam games. So I messaged Steam Support about the problem and their solution? Permanently remove my phone number that has been attached to my Steam account for 5 years. I also can’t use my phone number on any other accounts. I can’t use mobile authentication to log in, my account feels less secure, but then again, in the first place I only played games with friends and never shared my password to anyone. Why feel the need to permanently remove my phone number from my account or any account. In conclusion, for a company who wants people to play their games and use their software, they sure do an awful lot to keep people from doing that.