SportsEngine Tourney

Here is what I like about the app. I think it’s organized well, it’s easy to see who you play, field locations, brackets, tournament notifications & the like. I don’t like the ads, that you have to spend a stupid amount of time finding out how to close them & them requesting 99 cents a month for what was previously ad free (I think?). As far as the operation of the app, I wish that there was a way to finalize a game. I post the score as it happens but then it shows as “live” until those running the tourney finalize the game. I think there should be a way to indicate when the score is final by those reporting it, even if it’s not official yet. At least people would know the game is over.

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App is great, but has plenty of room for improvement. Text for date and time is light grey, SO tiny and hard to read and not able to zoom into it. Home/Away are not easily identified or marked so we may distinguish jersey colors, etc. Our league uses the first team as home team and many tournaments use the second. It’s not always clear. We always have to double check and often have to change anyway since both team come wearing same colors. Also, it would be nice to be able to sync to your calendar or subscribe somehow, so you have access to live updates when organizers change game times and places. Or if they cancel due to weather or venue issues. As well as to see when scores are posted. There is also not a clear way to know if the schedules are final. Many tournaments post schedules early and give coaches a timeframe to request changes or to fix errors, if they do make changes it’s not always known. Nobody likes ads - we don’t want them, but I get it. There is always a delay to bypass them. Even worse is a subscription type fee. I’d rather just pay once and be done.

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Unfortunately I have to follow my kids tournament games on this joke of an app. I made the in app purchase to eliminate ads (and I have been charged for it) but they still continue along with a full page banner asking me to purchase the removal of ads! The ads themselves are not only continuous banners covering content, they also have full screen videos which cannot be dismissed. Just what I need when I am at a tournament with my kids and trying to find out where and when we need to be. There is no way to contact the app support team in app or otherwise. I have essentially been robbed. Functionality of several of the app features does not work at all even thought they are clearly intended to. Did I mention there is no way to get support? I think my grade school kids could produce a better app experience.

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I’ve paid for two different tournaments this weekend, $1.99 each. Now I keep getting popups offering an ad-free experience for $.99/month. When I decline that offer, I watch another ad. If I try to accept the offer, and throw away additional money, nothing happens. Clicking on the button to purchase doesn’t actually work. Then I close it and get hit with another ad. Beyond getting ripped off, it would be great to have some way to know which tournament messages came from, without having to try the inbox for each tournament. Perhaps a unified inbox with a designator for the source? There’s a ton of potential, but the execution falls woefully short of expectations.

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Once I select a possible tournament from the list in the search I cannot get rid of it. It’s now my default tournament even if it was the wrong one and the tournament we are supposed to attend has not been posted. Sometimes it takes a while for a tournament that we have entered to be posted and I don’t really want to be stuck viewing one I randomly looked at while searching. The only way to get rid of it currently would be to select another tournament from the list of tournaments we aren’t attending. That’s just dumb. The user should be able to remove a tournament and set the app back to default of having no tournaments selected.