SportsClubs — NYSC,BSC,PSC,WSC

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The primary reason I use the app is to book future spots in classes and to check in. I assume this is what the majority of people use the app for since it’s the only action you can do on the app. What would be SUPER helpful is if y’all connected the calendar on my phone to the app itself. I would gladly give you permission to my iPhone calendar if the classes I book in advance and the gym where the class is scheduled for (since I go to several BSC locations) could be auto-imported to my iPhone calendar, because I use THAT to schedule my life. I’m currently manually updating my personal iPhone calendar with classes I book but it leaves space for me to get something wrong- like the location - and then I end up at the wrong gym!

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Whew, what a crappy, useless app! Great, I can see class times and location. It’s 2019, there’s no reason why users shouldn’t be able to import reservations directly into their phone calendars. Your competitors(Equinox for example) have incorporated this into their app and it is seamless and convenient for users. If someone reserves five classes per week, they then have to manually add each class into the calendar?? That’s ridiculous, and the app should make things easier for people. There should also be some type of description when you select a class. A simple sentence to describe what the class entails would be very helpful (again, the Equinox app has this feature). Also, navigating between tabs is very difficult. I was unable to go to my profile page and then switch back to my upcoming tab - I had to close the app and click on a different tab to do so. Last, the app is very slow. This thing needs some serious upgrades to make it sensible and actually easy for people to use. It should have way more capabilities considering where our technological development is at this point in time. Hire someone who knows how to design an app, sheesh!

This is useful, I use it almost every day, but I have some suggestions. First, it used to let you select all of one borough/area at once, but now you have to go inside and click all of them one by one. It would be useful if one could select all of them, then deselect what isn’t wanted. Secondly, can we please have more than 5 preferred clubs? Like 10? This would be really helpful. Third, I wish we could favorite certain teachers as well, as a group, but also so that I can remember their name. One last suggestion, far less important, but maybe one could vary the radius (even if it was just like two different levels, like close and closest), or, if it was ever possible to program, to search by travel time instead of mile radius, although I assume that would be much more complicated. This is coming from someone who doesn’t even live in Manhattan anymore, nor much near either downtown, south, or Greenpoint locations, so I travel to Manhattan to attend classes, or and looking near wherever I am that day. I also go to Westchester, sometimes, too, to visit people. I wish they would open one in Williamsburg, but no luck so far. :( I would be ecstatic if any of these changes were made !!!! :) Thank you, Your passionate and loyal member, Sarah

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Notifications can’t be read entirely with the iPhone 11 and a couple earlier iPhones. The notification is so high on the screen, and can’t be moved, that the message is cut off by the camera. The functions at the bottom of the screen are superimposed over other functions so you can’t be sure of what you are hitting. I get error messages saying I can’t book a class. So I will pick another class instead. And sometimes there is another error with the next class. Hours later, the app says I am booked for both classes. And I get an error trying to cancel it.

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I have never been so disappointed as now. This application does not work! does not show the exact time of the class, which is extremely inconvenient for me. The application shows the class, its location and time, for example, 12-7pm, and what does this mean the class lasts 7 hours? if I do the registration, then application chooses the time itself (it’s supposed to be chose by me!) . I deleted and downloaded this program 3-4 times, and it still doesn’t work. The managers who work there also know nothing and could not help. Is it really impossible to fix all the flaws and make this program convenient for people? NYSC is an expensive club, and millions of people use this program. Please make improvements for members of this club.