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CSR Racing 2
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Spark Energy

(108)
Price
Free
Category
Business & Utilities
Last Update
Oct 30, 2019
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for Spark Energy

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

108

Avg rating,
total

⭐1.5

Description

1646 chars

We’re Spark, the leading energy supplier for tenants in Great Britain, and a popular choice for homeowners too. We think good things come in small packages, and as an independent supplier, we put you first. <br><br>We know you’d much rather spend time doing something fun instead of worrying about your energy supply, so our app is designed to keep things quick and simple.<br><br>PUTTING THE POWER IN YOUR POCKET<br><br>Manage your energy from the palm of your hand. Check your balance or pay a bill in just a few taps – it’s energy the easy way!<br><br>With our app you’ll be able to…<br><br>• Submit a meter reading<br>• Make a payment or set up a Direct Debit <br>• View your bills and statements<br>• Compare and change your tariff <br>• Update your contact preferences<br>• Edit your contact details<br>• Tell us you’re moving home<br><br>GETTING UP AND RUNNING <br><br>Once you’ve downloaded the app, login using your existing Spark ‘My Account’ username and password. If you don’t have an online account yet, that’s okay, just register using your account number and postcode – it couldn’t be easier.<br><br>We’ve designed the app for use on a mobile. It isn’t adapted for use on a tablet yet but don’t worry, if you’re having problems you can still manage your account online using the ‘My Account’ feature on our website, myaccount.sparkenergy.co.uk. <br><br>NOT WITH SPARK YET?<br><br>If you’re not yet a customer, switching to Spark couldn’t be easier. Get a quote and compare prices at www.sparkenergy.co.uk/compare. Follow the simple steps on the website and you could be ready to start saving money on your energy bills in minutes.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Coopcup
May 06, 2018

Rubbish. They always leave me without money. I save a little aside to put on each week (it’s never enough as they charge double what most providers do) so if for example I have £5 to top up, I’ll do it online the normal way. It’ll then say unsuccessful yet it would have taken my last £5! When I joined up I never received a payment card, information on how to top up, information on using my electric meter box or any phone numbers or website. I’ve had nothing but bad experiences from day one. When I try get hold of them I either get hung up on or they answer and say can we put you on hold! A year later I’m still unsure on how to check my balance! Rubbish. Use a different company because if I had the chance to swap I’d do so tomorrow.

Megsbeth56
Aug 15, 2019

After reading all the reviews I was expecting this app to be awful. However after downloading I was pleasantly surprised to find it works very well. Had no problems logging in, the interface was easy to use. Their live chat is probably the highlight, especially as Sparks phone line gets so congested. Have used the chat three times now and every time my problem has been resolved quickly. As for the company, they’re an energy company- you can only expect so much from them. However whenever a problem HAS arisen it’s been sorted out quickly and easily through the live chat.

chelle82mc
Oct 29, 2019

This company is an absolute joke worst company I’ve ever been with ever can’t get on this stupid app or if I do get on the app it says all my details are wrong and doesn’t allow me to access anything . If you top up online it says transaction failed so you try again and again until you realise it has not failed and all your moneys left your bank plus the fact I can’t change as every time I try change this robbing company refuse by saying I’m in debt absolutely appalling I would rate this heap of crap zero stars but doesn’t let ya

shitSparkenergy
Mar 16, 2019

Hold my first payment as security deposit to threat me to setup Direct Debit. I refused million times and said “No, thanks”, but tonight I just found they charge me through infrequent direct debit without my permit. I don’t know how they can, completely shameless! Their customer service work as exactly same time when you work. No night line No weekend service. No possible you can get to them when you free. Being managed under administration has its reasons!!!

bEkZiEkW
Sep 05, 2018

The main problem with the app is that it doesn’t remember your log in details, so every time I go back on I have to enter them all again, which is a real pain. Not user friendly in Thai regard. Other than that, the app is simple to use and understand. Does its job nicely.

CSR Racing 2

About Spark Energy

Developed by SparkEnergy.

Spark Energy is ranking in   Business & Utilities

Last update was at Oct 30, 2019and the current version is 2.3.3.

To see all other keys and revenue click here 902397438

Spark Energy have a 108a user reviews.

Spark Energy was released in the App Store. It is developed by SparkEnergy, who have also released the following apps.

Spark Energy has 108 user reviews.​

Spark Energy has an average rating of 1.5. ​The latest version of Spark Energy 2.3.3​ ​​was ​released on Oct 30, 2019​.

You can download Spark Energy ​here

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