Solis WiFi

I have been using Skyroam for 3 years and it is the one item I absolutely never travel without. It has come to the rescue too many times to count. For instance, when I’ve been stranded with no other wifi, my data fails me, or when I need to connect multiple devices Skyroam has saved the day! I love that the Solis has up to 16 hours of battery life. I can use it all day and not have to worry about it dying. I love that it doubles as a battery pack, so no having to pack additional devices, the Skyroam is all-in-one. The app makes it super convenient to use and access. Overall, I love this device.

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I bought the Skyroam Solis X due to living in an area in the USA where I am not able to get internet service due to being in a bad spot. I get plenty of cell service, so that isn’t an issue. When I first turned the Solis X on, the lights didn’t want to become static. The cell reception light even turned red. After using my cell data to look up the answer to this issue, I followed the instructions that asked me to go outside for better connectivity. The lights finally went static and I was able to connect my cellphone and computer. I found that Skyroam provides a single free day pass for new users to try out the service. I was thrilled!! It seemed like such a lovely thing for them to do. However, after activating the free day pass, I found the internet connection on my phone to be very slow, and on my computer to be spotty. Sometimes, internet browsing pages would be fine. Other times, they wouldn’t load due to an error despite having loaded before, and other times it would tell me I didn’t have internet service despite the Wi-Fi connection being full and steady on my computer. Using my data for answers again, I found that it could be the connectivity of the day pass. I plan to try a GoData Monthly plan tomorrow and we’ll see. However, I am extremely unhappy with the start of this service.

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I downloaded the app on my iPad and it doesn’t work at all. You open it up (it can only be used in portrait mode, which is irritating when you use a keyboard) and it brings you to a screen where you can only select “set up hotspot” (no one of the other options work). When you click that, you are brought to a new screen where none of the buttons do anything. All you can do it exit the app. I downloaded the app on my phone thinking that maybe it has iPad issues, and it works a little more, but it doesn’t let me login to my account. It tells me that I’m not connected to a server - which I am. This is a rental Skyroam for what it’s worth. I was renting to test it out before buying, but now I’m going to return it even before my rental period is up. Thanks for creating a product and software that are completely useless.

I’ve been using Skyroam for 2 years now and it’s been clutch while on the go for my family & I. I love that I can connect multiple devices at 1 low daily rate instead of spending a fortune on my cell providers international plan which is the same cost but for only one device. I have even found use of it while traveling domestically as not everywhere has free WiFi and I don’t have a hot spot for my son to connect his iPad to. This is a must have for all my fellow travelers.

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I have traveled from Florida to Montana with this device over the past 5 months and I can only say that the service is absolutely abysmal... and that's if you’re even able to connect in the first place (which is rare). The service is SO SLOW (even when the month of data has reset and is fresh) that it feels like I'm back on dial-up. DO NOT WASTE YOUR MONEY. You'd be better off purchasing a hot spot from your cell phone company. To top it off the app is also terribly coded so when I try to access my subscription to cancel I get a [1401] invalid token error and if I try to access my payment methods the loading icon forever spins with NO results. I am basically being forced to pay $100 a month for a service that DOESN'T WORK. 100% DO NOT BUY/USE THIS PRODUCT OR SERVICE.