SidelineSwap is where athletes buy and sell their gear. SHOP Shop new and used sports equipment up to 70% off – everything from hockey skates and golf clubs to lacrosse sticks and baseball gloves. SELL Sell in minutes – snap a photo, set a price, and receive a prepaid shipping label when the item sells. Cash in on last season’s gear, or list that old bike - or pair of skis - cluttering your garage. JOIN Join the leading marketplace for athletes. Buy and sell with hundreds of thousands of SidelineSwap users across the world.
I previously reviewed this app and give it a lower score. However I have used it more now and have gotten used to the format. When compared with eBay, this app is much easier for people who like to try new gear all the time. The main thing, though, is that you need to have access to a printer for the mailing labels. On eBay you could in theory sell something then hand write an address on a box and go pay for shipping at the post office. Printers are not that expensive, I guess. This app also takes the guesswork out of charging for shipping, which is nice. Combine that with the built-in offer and messaging features and pretty much every transaction is smoother than eBay.
I made one swap that was completed but the item was not satisfactory, because the seller intentionally hid a major flaw by covering it up with a sticker. I filed a complaint describing the problem, without a photo because there was no option to submit a photo on the mobile app nor was there any notification that photo evidence was required during this process. I got an automated message immediately that the request would be processed soon. Because I had successfully gotten notifications for the seller’s messages in the past, and the “bot” was responding to me in the same chat as the seller, I made the assumption that I would get a notification when the request progressed. I did not. I had all notification settings on in both the app and my phone’s settings. By the time I checked the app again, I had received two messages: “photo evidence is required for this dispute. Please reach out to support by end of day” and then, after inactivity, “this dispute has been resolved”. The lack of notification is inexcusable. The lack of information, in-app, about requirements for a dispute (including TIMELINE), is inexcusable. Additionally the app will post an automated review of the purchase for you after a certain (undisclosed) amount of time. (Thankfully it at least is marked as automated)
I placed my first order ( a wood bat) from this site it took two weeks to finally get when bat arrived it was not in a box and arrived damaged. I contacted the seller he agreed that the bat is damaged and was not that way when sent. Per the sites rules I had to dispute the item within 3 days so I disputed it the day after receiving when I found out the proper way of handling it. It’s now been three weeks with no response from SidelineSwap. I’ve lost all faith in this site. I’m now left with a broken bat that I paid for a usable bat. At this point I’d caution everyone to avoid this site. Update: Contacted SidelineSwap again a week after my first review. I was told they emailed me and I never responded so the dispute was closed. I responded with a list of ever email I received from them all promotional emails nothing about the dispute nor was anything in my spam folder. A day later I got a response that they were refunding me and to donate the batas it is broken and still can’t be used in a game. The bat was given to a Rec league to be used as a cage bat only. I know people that have had success with this site but with this being my first purchase and impression of them I’ll never make the same mistake twice.
I have been using SidelineSwap for about a week now. It’s great! I already sold 2 items and bought one. It’s my go-to app if I need hockey equipment now. I only have a few complaints. My first complaint is the sideline swap fees when selling. I have sold 2 items which prices SHOULD add up to 60 dollars. I understand there is a sales tax, and I know sideline swap has to find a way to make money from transactions, but what should’ve been 60 dollars in my bank account is now 50. Secondly is the bumps. With such a competitive hockey market on the app, a product just put on the market will be overflooded by other products in a matter of minutes. This causes it to get lost in a wave of products, and cannot be seen unless specifically searched for. I understand you can buy bumps, but this is unfair to smaller accounts like mine who are just looking to get rid of some old gear, compared to some bigger company with all the bumps they please to buy. Other than these complaints, this is an excellent app. Keep up the good work!
I ordered something on a Sunday and immediately asked for an expedited shipping option because I needed the item that Wednesday. After contact with the rep, I asked for overnight shipping and, multiple times, made it clear the item was needed by that Wednesday. The rep generated the wrong shipping label (expedited rather than overnight). When I questioned him on it, he said the item “should be” received by the time I needed it and also said I’d be receiving a $5 refund for a shipping overcharge. Surprise surprise, it wasn’t received by Wednesday as requested. He ignored 2 follow up emails from me. A second rep argued with me on what I had requested although I had multiple emails proving otherwise. I had to again ask for my initial $5 refund. They refused to refund me for the upgraded shipping. I would have canceled the entire order if they had told me receiving it on time wouldn’t happen. Now I have an item I don’t need and I’m out the money. Glad I learned about their poor customer service though. Their name comes up a lot in the industry I’m in, but they’ll never get a good word from me.
Developed by SidelineSwap, Inc.
SidelineSwap is ranking in Shopping & Sports
Last update was at Mar 21, 2021and the current version is 3.4.
To see all other keys and revenue click here 1215421737
SidelineSwap have a 21 485a user reviews.
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