ShopRite Order Express

This is the best app ever! The deli line is always packed and sometimes I waited over an hour to get what I want but now I do not have to wait at all! I place the order on line and I pick my pick up time and thats all I have to do! When I get to the store I just walk back to the deli and show my Id and they hand me my order! I love to see the faces of the people waiting on line - I remember being in their shoes! I have showed many of the people waiting on line how to use the app and they all have been very thankful. What a time saver! I love it! L

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The app is supposed to be an easy time saving way to place your deli order. More times than not it is not ready when the app tells you it will be. Today was the worse, I was told my order would be ready at 3:15 which was 45 minutes after the time I placed it. I then left my house did all my grocery shopping and still waited 45 minutes for my completed order!!!! I, along with a bunch of other people were standing there waiting for their orders. We were told two people called out sick and the deli is extremely busy. Fine, that happens...however change the time your order will be ready if it’s an hour, hour and a half or two hours fine just be honest. This was the Little Falls ShopRite btw. I had refrigerator items in the cart and I had to wait because what I ordered was going to be dinner. Needless to say I am not happy!

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I was going to joking this app since shop rite is the only Supermarket on Ridge Ave. There is Super fresh but I hate going in there no real saving or coupon. Time is tough. But as I read lord it like 90 % is negative. Mostly all the same issue. You order won’t be ready when you arrive SO WHAT IS THE POINT!!!! With all the money this place make can’t they hire real nerd to fix it. Com on we are in 2019. I remember growing up they said they could place a whole library in a single chip. I thought please a whole library. Yes they can cause it all stated with Kilobyte than Megabyte than Gigabyte and last Terabyte. So yes it was possible to add 10 library in a chip so why can’t do smart ppl fix a simple app. ONE THAT THE WORLD WILL FIND USEFUL. It will paid of in time and money. Until I hear or see more Positive feedback I’m not wasting my time and energy on something that they don’t want it to work. Bunch of IDIOT. BYE SHOP RITE.

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(Montague, NJ Shop Rite) What happened to the Dexter ordering system that actually allowed you to not waste 20 minutes waiting at the deli and instead you could place your order, do your shopping, and grab your completed order right before checkout? If you’re like me and trying this app to recreate that experience...don’t. You will still have to take a number at the deli and wait in line with everyone else. Odds are, your order won’t be ready either. Instead, save your phone storage for something else, bring a shopping buddy with you, make them wait at the deli while you shop, then meet up to check out. Divide and conquer is the only solution nowadays I guess.

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Well I’ve preordered on the deli app get to the store to pick it up and was told we don’t carry what you ordered even though it says that we do. Ok so the next couple of times I notice the switch to turn on substitution... so I did as well as write in the comment section please substitute as needed and my husband went to pick it up along with other groceries and was told we don’t have that. Don’t have what I thought. I ordered 3 things and asked twice for substitution on the app. My husband was then told if you want to wait 20 minutes I can slice you something else. Ummm why wasn’t it done to begin with. I asked for substitution. You just lot a customer. I’m going back to price chopper.