Search app
CSR Racing 2

Shipt: Same Day Delivery

(52 019)
Food & Drink & Lifestyle
Last Update
View in store

Store Performance Index


Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

See more data

Ratings & Reviews performance for Shipt: Same Day Delivery

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,

52 019

Avg rating,



1476 chars

Shipt brings the store to your door with same-day delivery on grocery products, household essentials, beauty supplies, and more. Shop from neighborhood retailers and a professional shopper will handpick and deliver your order, exactly how you want it. And with delivery in as soon as an hour, Shipt saves you time – whether you’re planning a special lunch or dinner, or just need a fresh snack. Browse millions of fresh grocery products, household essentials, alcohol items,* and more from stores you trust like CVS, Harris Teeter, H-E-B, Meijer, Petco, Target, and more. Schedule same-day delivery, pay, and tip – all in the app. Leave special grocery instructions so your shopper gets exactly what you need, like a perfectly ripe avocado. Get access to member-exclusive savings and shop with rewards programs, including mPerks and Costco memberships to save even more. Save time and place orders easily with go-to grocery lists and favorite items – members save an average of 8 hours a month using Shipt. Enjoy free same-day delivery on orders over $35. Have a question? Our 24/7 hour support team is ready to help. The Shipt app makes shopping easy – it’s compatible with Apple Pay so you can pay with one touch, and can be used with any Apple device, like your iPhone or iPad. Get same-day delivery on grocery items and more – download the app to try today! *Alcohol availability varies by location. You must be 21+ with a valid ID to order or receive alcohol.

 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

Aug 12, 2018

This service is a must for me as I am handicapped and can’t see well enough to drive and go do my own shopping. I ride a bus many times and can’t carry lots of items. Even though the service cost more than if I went shopping on my own the shoppers are most the time very friendly and great communicators. The system is set up to work very well. And on the occasional times that I have problems with a shopper or wrong items customer service is always friendly and very willing to help and fix it. I have eventually gotten everything straightened out on the occasional problem.I wish other companies were set up so well oiled, streamlined, and with such friendly shoppers and customer service people. Whoever owns this company is doing it right. Please don’t change anything in customer service unless you really make it better. I would like to suggest a few changes in the way the receipts are done. My only complaint is that I can’t see what I ordered once the receipt comes out. I wish you would change that. As the app forces me to tip and write the shop or before I have had a chance to compare what I ordered with the receipt along with the items that showed up at my house. Everything else is wonderful! I highly recommend this service and I am very hard to please.

Apr 10, 2019

I’ve been using this service for several months now and I’m very pleased with it. There are a few things within the App that could use improvement. The “ Favorites” list is somewhat useless since there is the “Buy Again” feature. My BIGGEST complaint is not being able to remove an item from my “Buy Again” list. If I try an item & don’t like it, I’m probably not going to be buying it again and because I can’t remove it, might accidentally buy that item again (example, a certain flavor or size of an item I don’t like). There is a plus sign on the right to add an item to the cart...can’t you put a minus sign on the left to remove it from the “Buy Again” list? I also agree with other users that some of the search results are a bit “off” for what I’m actually looking for. For example, if I search for turkey lunch meat I might also get chicken & ham lunch meat then I have to search through all of the chicken & ham just to find the turkey I’m looking for. Or I might get results for Lunchables just because “lunch” was in my search query. Another inconvenience is when I search for an item but can’t find it so I make a special request. My shopper usually finds what I’m looking for and the item actually shows up on the receipt (with a picture & everything). I don’t understand why I couldn’t find it when I searched for it.

May 26, 2019

The app needs a better search engine. For instance, if you search frozen chicken wings, all kinds of frozen chicken comes up, not just wings. Also, sometimes things on the app are not in the store and vice versa. Other than that, I really have no complaints. If they fix the search engine and work on making sure their selections match was the store actually carries (or maybe if they only did one of the two), I would change this review to 5 stars. Everyone is super nice and they have a great attitude about truly helping. They communicate well and obviously have a system perfected where you know when they are coming and they will text you with any questions or concerns. Also, the same people have been delivering for several months, so they are doing something right by the people who deliver through this service. There is a picture of which person will be delivering with that person’s name. I have always felt safe using this service. The payment is easy. You are expected to tip the shopper with the app. Super easy. I was recently sent a notification that my credit card I used for the service was about to expire and it was easy to change it with my new card. That’s the sort of thing they try to accomplish. They really want to make it easier. I have never regretted using this service and have recommended it to several friends.

Jul 11, 2018

This service and app have been truly life changing! I add items to my cart as I see the need, and once or twice a week I will literally lay in bed at night scheduling my grocery delivery for the following day. Before the kids are out of bed, without leaving the house and the inevitable: finding socks and/or shoes, turning off the tv/lights/stove/flat iron/vibrator, making sure every has gone pee, “Mama I hungeee”, “Ma! Where’s my DS?!”; “can we go to Chick fil A??” Grocery shopping. DONE. Without any of...THAT. For my fellow Pinterest junkies, recreating (ATTEMPTING to recreate, lesbe honest) Pinterest recipes has never been easier! Any ingredients you’re missing, just type into search bar and add to cart. Voila! No more scavenger hunt down the aisles looking for items you’ve never heard of (unsalted butter? But why though?). The ONE time my shopper was delayed (and she was REALLY delayed tbh, I think the delivery window was between 8:00-9:00pm and at 10:30 she was still texting me with questions?!) I contacted customer support, and in a matter of seconds they rescheduled for the following morning AND gave me a $25 CREDIT applied to that same order! The service is great, the shoppers are great, customer service is great - can’t say enough good things about Shipt.

Jun 17, 2018

I have used Shipt 3 times and love it. It is not without a couple kinks but customer service is excellent. My first 2 orders were perfect but my order today needed some TLC. I’m not sure if my shopper was new but I placed order yesterday and in my delivery time frame they texted and said running late and hadn’t even shopped yet which usually is not a problem but since I had company it was this time. So I cancelled the order and had to go to the store with people arriving in 45 minutes which I still had to cook. Customer service called and apologized sincerely and gave me a credit for trouble which was very surprising but appreciated. I reordered what I still needed last night for delivery this morning. I received a text about 2.5 hours before delivery was to happen. The order arrived within time frame but frozen vegetables and ice were not frozen (very watery), hot dog rolls smashed and wrong items. Every other shopper had cold and frozen items in cold bags and these were not. This will not stop me from ordering again but hope that this shopper improves service. I have said for years that I wished we could have everyday items delivered since we all have such busy lifestyles. I will continue to recommend.

CSR Racing 2

About Shipt: Same Day Delivery

Developed by Shipt.

Shipt: Same Day Delivery is ranking in   Food & Drink & Lifestyle

Last update was at Noneand the current version is 2.96.3.

To see all other keys and revenue click here 971888874

Shipt: Same Day Delivery have a 52 019a user reviews.

Shipt: Same Day Delivery was released in the App Store. It is developed by Shipt, who have also released the following apps.

Shipt: Same Day Delivery has 52 019 user reviews.​

Shipt: Same Day Delivery has an average rating of 5.0. ​The latest version of Shipt: Same Day Delivery 2.96.3​ ​​was ​released on None​.

You can download Shipt: Same Day Delivery ​here

Find growth insights on our blog

How to Respond to Google Play Reviews

How to Respond to Google Play Reviews

How to Respond to App Store Reviews

How to Respond to App Store Reviews

AppFollow identifies top apps in the App Store and Google Play in 2020

AppFollow identifies top apps in the App Store and Google Play in 2020

React to user feedback and market trends faster