Sheetz®

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Every time I try to use an offer I load it onto my card, pick up the item, give the card and item to the attendant, they ring it up and tell me the price - it’s always full retail. Then we just stare at each other. From what they say the discounted price doesn’t show until they “tender” the sale, which they don’t do until I pay. I tried it their way once and my credit card was charged the full price, they had to cancel the sale and ring it up again, treating me like it was my fault they had to do the extra work. This is why I go to GetGo far more than Sheetz, they know how to apply discounts properly.

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I opened it up, and clicked the sign up button. Right off the keyboard was acting really weird, won’t go down right,and I filled out my information. I clicked submit. The password box, that I have filled out, lights up red. I click on it, and it’s acting all weird again, but sometimes it comes up with an option to use a phone-generated password. Acts all weird again, but finally I get the keyboard off the screen and punch submit. Congratulations, I am right back where I was before, a red line around the password box. So I try clicking on the i next to the box. The keyboard pops up. I hit it again, the microphone and the giphy symbols disappear from the keyboard. I try typing, but the keyboard seems like it’s unplugged. So I hit the i again, and the microphone symbols come back, but I still can’t type. For all the app advertises they do, they should at least get it working

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I didn’t eat lunch yesterday.. because of this utterly woeful app. I placed an entire order after connecting my sheetz card to this app. Got through the whole order and it asked if I wanted to pay through the app or pay in store. I tapped pay in store and poof it was gone.. so thinking that the order had gone through I waited 10 mins for lunch to start and walked over to the store. The order was never received so the lady told me that I was more than welcome to place the order there... while there were 15 others standing there waiting on their meals. I would have never had my order in time to eat it. I’m diabetic and have hypoglycemic episodes quite often, and this app made me miss lunch yesterday. Please don’t download this.

Whenever I try to add a mocha or a coffee, it says it’s $2.00 on the menu. Awesome. I love cheap coffee. So I go through the process of filling out their little thing to customize it, not choosing any of the options that raise the price. I’m on a tight budget so I have to be careful. I add it and it magically becomes $2.79.... what?? When in hades did that happen??!? If the coffee is going to be $2.79 in the bag then just put that price on the menu! Not that hard! Putting $2 on the menu is false advertising to me when it’s going to ring up as a different price in the bag. Just... why??? Fix your menu please!!

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As sheetz expands and attempts to move into other markets/services they are loosing touch with the values and services in which it was founded. Until recently I’ve supported the business fully. The last couple weeks of issues (at different locations) has caused me to take my business elsewhere. I encourage others feeling the same way to try speedway, getgo’s, and wawa’s as a better alternative. Food, points, and service is much more appealing elsewhere since I’ve looked for better travel accommodations. APP needs Apple Pay and better navigation through selections as well as what locations are truck locations. Should scrap this app altogether and start new, first by finding a new developer.