Shearwater Cloud

Given how fabulous and well thought out the Teric is, this app is a shocking disappointment. Let me be clear, it syncs with the computer just fine, but there are so many little oversights in design. Most of Us do several dives in a single location, why do I have retype information that is repetitive from the last dive? It places all info in a combined graph, which is okay, but makes the scale of temperature almost flat in my dives. We should either be able to change the scale or isolate temperature to a single graph.

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The best I can say about this app is the basic functionality mostly works. There’s currently an issue with the dive numbers displaying incorrectly. I see that as minor inconvenience, but it’s a little annoying how long it’s gone unaddressed. The app doesn’t look or feel like a native iOS app. Gestures that you’d expect to work - such as swiping to go back - don’t work. Scrolling is halting and jittery. Clunky dropdown boxes are used in place of native pickers. Most UI elements are unusually large. It’s a poor user experience. Shearwater makes a great dive computer so I had high expectations for this app. Unfortunately it doesn’t come anywhere close to meeting them. If it were any other company I would have deleted it immediately. I’m holding out hope Shearwater can get it together.

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I really like sheer water research and find their customer service to be very good. My petrol two is a great dive computer which I have complete confidence in. The mobile app works well from the perspective of connecting with and downloading the information contained on the petrol 2. My issue with this mobile app is that the only data that you can see after syncing your dive computer with your mobile device is the Information contained on your dive computer. One must enter the specific details regarding the location, dive site, problems that occurred during the dive, etc . You must enter your “dive log” manually, it does not sync with the desktop which already contains a dive log of 400+ dives. So unless I re-enter the 400+ dives I’m still stuck having to access my home desktop. Without the details of the dive beyond date and time, length of dive, temp etc the info is of little use.

The app communicates with the dive computer great, no issues there. The issues are with adding details to the dives. The screen scrolls too easy and is hard to control Vs most other apps. The response is not as accurate and fast as other apps. I only have this problem on this app. Using an up to date iPhone 8 and all software updates on phone, app and dive computer. Would love to see that dialed in so it’s not as cumbersome to add info to dives.

Recently an update was offered that was not quite right and some buttons were not working within the app. I wrote a review and also forwarded a n e-mail to Shearwater advising them that things were broken. A follow up patch was immediately released and appears to have repaired the app to full functionality. Outstanding response guys!!!