Sendwave - Send Money

I transfer money to Kenya and Nigeria with little to no problems. There are a few delays with the transfers sometimes but the money definitely gets to my friends. Now my huge problem is that I have family and friends in Ghana that I can not send money to. When I plug in all their information and hit “next” to send the money, instead of it asking me to verify my password, I get an error message that reads something along the lines that Ghana isn’t officially a country that Wave transfers to and that it was some sort of BETA Testing version. Can you clear that up and help me understand because when I finally found Wave the main reason I downloaded it was because of an advertisement I saw about sending money to Ghana without fees. Please let me know if that isn’t a valid error message and how to resolve it or if it truly was apart of the BETA version of the app, then when will we eventually be able to transfer funds to ppl Ghana? Also I believe places like Egypt, Morocco, South Africa, and Cameroon should be added 🤗 Hope we can see an expansion with the country selections very soon.

I am in agreement with Anna Hogan1944. Ever since Wave expanded their services to Nigeria, I have had excellent, hitch free service from them. The only exception (if it is an exception) is on one or two separate delays in the transfer of funds to the beneficiary’s bank, caused by technical upgrade issues with local banks in Nigeria. Even at that, Wave did text me to advise of the problem and once the issue(s) was/were cleared and funds successfully transferred, Wave notified me as well. Granted, the time difference between here in the USA and Nigeria did not help either particularly, in emergencies where your loved ones needed the money immediately either to pay hospital bill or for funeral expense, as were both in my case recently. The technical issue(s) were absolutely not the fault of Wave. Their customer service is awesome. The best of it all was that this service resulted from personal experiences of Wave founders in how difficult and expensive it is in sending money overseas. As a result, they tried to simplify the experience for you without a fee. And so even if you have any question, you simply send a text and within minutes you receive a response. I have referred several friends to Wave and they are happy with their experience. Others may continue to use Western Union, money gram, Xoom, etc and continue to pay them transfer fees but I am happy with Wave. Great service. Good job. Bravo! -Wesley

I don’t know where these negative reviews are coming from; I have had the opposite experience with Wave. I’ve used it for over a year almost daily sending money to both Kenya and Uganda from the USA. I’ve never had a problem and the Customer Service is Awesome. The company is limited in the countries they serve, but for me, it works! People complaining that we provide personal and financial information need to realize that this money transfer system is highly regulated. Like a bank they are accountable and with money laundering, fraud and terrorism in these African countries, we can’t be too careful and neither can they. I want a company that handles my money to be thorough and abiding by all international and federal guidelines. I feel like WAVE is my Partner in helping me do the things I want to do in the lives of my loved ones in East Africa. I’ve saved hundreds if not thousands of dollars. You can keep Western Union or Money Gram. Their fees are outrageous! Sometimes I wonder if some of the negative comments are being posted by competitors.

I’ve been with Wave for a long time and they are by far better than any app of it’s kind. I rely on Wave to help and and send money to love ones in Africa, particularly to Ghana. When it comes to sending money to Ghana, no one in my opinion is better or even comes close. I have tried others before but in the end they have shown they are not the best. Trust me, I know from experience, Wave is the best for sending money to countries especially in west Africa. No one is better. I never have any problems and if I need help with something they are always open and there 24 hours a day. There is always someone to speak to that can help. If it was possible, I would give Wave more than a 5-Star rating. I depend on Wave for my love ones in Ghana and would not be able to help them if not for Wave. Thank you Wave for being there for me so I can be there for my love ones in Ghana! I give you 2 thumbs up! 😊👍👍

I can’t think of any money transfer service as efficient and convenient as wave. Wave made my life so easy and my family can trust that I will be there for them whenever they need my financial assistance even if it’s 3am in the morning. And better still, they do not have to deal with the long cues, and cashiers having bad days. The customer service is exceptional, keeping me posted about the status of my transactions and following through till the funds are successfully transferred. IT DOESN’T GET ANY BETTER THAN THIS!!! My only recommendation is to extend the service to other countries especially African countries where people have a strong family ties and are often financially obligated to assist other family members or extended relatives. I have a couple of friends who would love to use wave but do not have the services in their respective countries.