Second Texting Number

I love that they have the option of paying as you go instead of a monthly charge. The customer service is excellent- there was some sort of error in payment (possibly having to do with routing PayPal through Apple Pay?) and customer service replied immediately and voluntarily opted to give me double the credits I paid for to make up for the inconvenience. So nice of them! I had to change my number because of a lady who would not respect my wish for her to text instead of call. She used to leave me tons of voicemails. I tried YouMail, which stopped the mail, but her number was unidentified so she could still ring me at any time of day multiple times. Now I gave her this number, and she is not able to call me at all, but we can still be in touch in case I need to tell her something.

I have been using this for some time now and have had absolutely no issues with its functionality. The only problem I I encountered was the time between sent text messages. They give you one minute between messages. However, I did notice this morning I was texting rapidly and had no issue. So I’m thinking they take an average of a certain number of texts sent. I would definitely recommend this app to anyone looking for private texting. One other thing, the app does not use SMS to text so they do not show up in your bill.

I am leaving this review for the customer service more than the app. I only used the app one time and it does exactly what you would expect it to do. The only thing I did not like is it was not clear that I had somehow signed up for a monthly subscription that automatically charged my card $9.37 each month. I didn’t realize it until I had seen this random charge appear on my transaction history. I emailed the company to dispute the charge and they were AMAZING! They responded to my complaint very quickly and reimbursed me in a timely fashion. Please give these people a raise!!!

With the holidays here, I was using this app to text a family regarding gifts for their kids , well when I didnt make payment for subscription, I lost contact info of the other person. I know I know , I should’ve saved their contact but I failed to do that. Well I messaged customer service and they went above and beyond to help me recover my old message thread and sure enough .... I found contact number and now we are delivering gifts to the family tomorrow as scheduled !!!! Excellent customer service. So awesome. Thanks again !!!

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Worked great for the first week or so and then no one was getting my messages and then when they did arrive, guess when they did..? A day later!! A DAY LATER!!!!! And sometimes more than a day later, And thrown mixed in with other messages I had sent. And they have the audacity to charge 13 bucks a month for unlimited texting..? And u can’t even receive videos. Trust me this app will cause problems between u and the person your texting as they yell at you bc they think your not responding to their text when you have. I have still tried giving the app a chance to work to see if maybe it was a glitch? No it’s gotten worse. You can’t send messages longer than 2 sentences if you want them to receive it and that is if YOUR LUCKY!