Rugby Xplorer

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Teams can be added but not removed. Why? Having the news tab as the default is fine if there is actually some news, but annoying when not. If you drill down on a particular result then hit the back button, it defaults to news rather than return (logically) to the results tab. Why? The top line teams (already well serviced on many other platforms) have news stories up the wazoo, but I’d wager the Bullamakanka U9s would go a whole season without a writeup.

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I’m not sure who is doing your UX but I find it hard to believe this has been signed off by anyone that has been involved at a grassroots club level. I struggle to accept that we are expected to administer game results through this app with no alternative...we are forced to use it. I can’t even see the team names of our 3 under 11’s teams because their name is cut off. So how about you get the basics right before releasing updates that mean nothing to the people who use the app for club rugby and can’t even find their team. I am the registrar for a club of over 500 junior players and almost 100 junior volunteers. I have encouraged them all to call your help line with their issues, but they call the club committee instead. The release of this half baked app by RugbyAU was disrespectful to the grassroots volunteers and its members. Just put the effort into getting the simple stuff right.

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Good-it seems simple once it works. Bad-can’t get rid of some teams (Wallabies, 7s etc) set as default Finding community teams, which is all I want to do, is hard and confusing especially requiring “save” once you already selected the club and team Can’t add a competition and then filter by club or grade which you could on rugby link or see the full round for this week (only the team you “add” Can’t see team lists easily Can’t see highest point scorer/tryscorer etc or filter by club/grade/scoring type as previously could For larger clubs you can’t find all grades if they aren’t all on page 1 and they are just randomly ordered ie I couldn’t find 3rd grade but could get under 10s and heaps of junior teams but there’s no order, seems random

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Will not switch between Xplorer and Matchday app and vice versa. E.g. if I am running Matchday but want to switch to Xplorer, all I get is the blue title screen which then hangs. The only way to resolve is to shut down device and restart to access the app once you have started the other. This occurs both on iPhone and iPad, both running iOS 12.2.

I have tried numerous times to load the home page but the images just won’t load. I’m just going to google it from now on. I just can’t be bothered trying another one.