Roland-Garros Official

I like almost everything about this app, and in particular being able to touch a players name or picture and getting the player info. I also like the stats which, unlike the ATP app include winners & unforced errors. Yay & thumbs up for that. HOWEVER I wish it were possible to see the H2H between players in the match (or schedule) page. Another thing that kept me from giving 5 stars is an annoying « bug » (at least from my perspective)—>the fact that the score of a match disappears from “Live Scores” page the very instant a match is over BUT it doesn’t appear on the completed match page for a good while. VERY frustrating when you go to check a score of a match that you know has finished and can’t find the score anywhere in the entire app!!

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Congratulations for being the worst app of all grand slams in the 2nd consecutive year!(I assume Wimbledon and US Open will keep their standard as last Year’s) 1. When you want to see today’s results, even though you have selected the time frame(today), it still shows results on the previous days after today’s results. Only show the results on the selected day please?! 2. No overview of any draw. Really? I know you must think it is fancy when you swipe from the right it will show the draw in the next round. But there isn’t any way that you can see the whole draw. Oops, sorry, just want to see the whole thing, from the first round to the final, in one screen please?! 3. All info is not available after a while in the app. Happened more than 5 times, when you’re looking at the scoreboard(maybe it is on a breakpoint or match point), then “boom”, your screen shows “info not available everywhere”. Come on please, just want to enjoy the critical moment and thank you for ruining it!

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Even though it seems there have been a number of updates for those in attendance at the tournament, the developers of this app need to be more considerate and think more about the app experience for those that are using it most! In prior versions, I was able to easily find and use the live radio feed, see live scores and statistics for a match on a single screen on my phone without scrolling for mindless images of the players headshots, and view the draw in a comprehensible way. Part of app developing is to make it easier and enjoyable for the mobile user (those NOT in attendance), not just for those at the tournament. Based on one of the questions in the app review survey “when was the last time you were at Roland Garros”, it’s clear the developers have not given any priority to their key audience of mobile users that are not physically at the tournament. PLEASE do a better job!

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Maybe I’m remembering some other Grand Slam’s app but I thought it was better last year. My main issue is that, while I can tell who’s playing on a given day, I can’t tell when. One of the other GS apps not only gave the time, but gave the time in my time zone! That was awesome! Another area that needs improvement is Players. I’m not sure why I had to wait until the tournament started to pick more than 10 favorites but at least I can now. Too bad I didn’t know that earlier. I spent some time narrowing my list to 10 before the tournament started. Also, most of these players have been around long enough to have some data on their pages. And not data in which they’re only mentioned in passing (example: Bob & Mike Bryan- the only “data” on their pages is an article about Serena & Venus Willams! Bob & Mike ate named once near the end of the article).

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I was hoping for a standard “schedule of play” list with player names, time, and venue, but instead we have a seemingly endless list of “upcoming matches”, each with large pictures but no other info. I spent several minutes scrolling through the list, and then gave up. Why reinvent something that works? Also, some of the matches that already got completed still show up in the “upcoming” list, and the results cannot be found anywhere. In the completed matches list, it looks like the sorting feature does not work properly: when you select today’s date, the app still shows yesterday’s matches. Apparently, you can only sort using a single parameter. Overall, it looks like the interface became buggy, needlessly more complicated and less informative.