RoboForm Password Manager

I tried many other managers but this one has stood the test of time. Two other managers that I will not name, but are back in this business now, gave up without warning after 2-3 years and decided “this was not part of their core business any longer” they left me with only my paper backup which meant reloading over 100 passwords by hand. RoboForm has been one of the most reliable and up to date of the many I have tried. I have been with this company for over 20 years and I never worry about my passwords being hacked. This is because I can use a long sophisticated password and RoboForm remembers it, so that means I don’t get sloppy and pick easy passwords, and I change them regularly because RoboForm will even choose them for you, and analyze all your passwords to tell you regularly if your passwords are up to standard. It is easy to print a paper backup of my now 200+ passwords so I still have a non digital safety margin. (I keep that record off site). All I have to do is remember ONE very complicated password and I can have access to them all. For me this is the best password manager around and after 20 years I’m not worried that I’ll get an email next week saying they don’t think password management is no longer part of their core business. Great job RoboForm! (I get nothing from RoboForm for this review) - they are really so good and reliable that they deserve to have someone sing their praises - as many others have done.

I’ve been using this program for over a decade, and have considered switching to a competitor several times because RoboForm did not always have the most competitive feature set. However, they continue to improve the program, and now offer most of the things I care about, such as two-factor authentication, emergency access in the event something happens to me, text encryption, selective password sharing, etc, so I remain a satisfied customer. One of my biggest complaints used to be that you could not export the login credentials to an Excel file, which made it time-consuming to switch to a competitive program. This almost caused me to switch (more than once) before I put even more effort and data into RoboForm. Ironically, now that they have that feature, I have no reason not to continue to use RoboForm because I know that I could switch easily in the future if I so chose. And, knowing that RoboForm is also aware of this makes me feel confident that they will continue to be competitive with other platforms.

ask user to change the rating

I've been using RoboForm for years and it works well overall, but lacks in one area. More-and-more, the auto login feature doesn't work because web login screens no longer accept RoboForm's autofill function for login credentials. They have asked me to provide examples of this, which I will compile fort them. RoboForm also needs a convenient switch for enabling/disabling Chrome's password save feature. Right now, the user must go into Chrome's password management feature, disable RoboForm password management, save user credentials in Chrome, then go into Chrome extensions and re-enable RoboForm. That's a lot of steps for something that could be handled with a simple slider switch. There are a number of sites that require credentials where security is of minimal concern. Saving these directly in Chrome is much more convenient. There are other conditions where RoboForm constantly prompts to save the same credentials while moving between pages. It would be very nice to switch this off.

ask user to change the rating

I purchased a year subscription with Roboform thinking that it was going to be as user friendly as the last app that I used but was sadly disappointed. It is definitely not intuitive and as great as some of the reviews led me to believe. I had to contact support 3 times. I had become so frustrated in entering my info that I wanted to throw in the towel. I asked twice to be refunded and both times they tried to provide more instructions. I was done and decided I’m not going to waste my time in this app. I had already gotten a recommendation for another app that is so much easier and I had everything up and running in minutes. I would have kept using my previous app but they are ceasing to support this service. Roboform is NOT what I expected. Apparently they don’t care about customer satisfaction because they ignored my requests for a refund! Very unhappy with this app and I am not even using it now. I’m still wanting a refund!

ask user to change the rating

There is NO WAY to print your password list to your printer from your iPhone!! Unless you have it also installed on your computer. But if you have it installed on your computer and your iPhone and want to sync them you have to buy their subscription! This used to be a free, I repeat free program but like all others they could not leave that alone. Another horrible thing is if you update your app to version 8, which they try to trick you into doing, from whatever version before 8 that you had you can NEVER, I repeat NEVER, I repeat NEVER go back to your older version! Very, very disappointing!! There also is no way of finding your login data on your phone if you were to want to save it elsewhere. Do not use this app unless you care to pay their price and sync it with other devices so that you can have a printed hard copy of your logins and data! Unless, of course, you don’t mind re-entering everything you have into another app that is not going to trick you into buying it! Just another app that used to be good turned completely bed!