Roald Dahl Audiobooks

Hi I’ve downloaded this app onto each of my two children’s ipads. I’ve bought several books on one device but now want to be able to listen to them on the other child’s iPad without paying twice. Each is logged in with a different iCloud account. Can you tell me how I share the purchases, or how I log the app out of the second iPad so that I can log both into the one version of the app? Thanks!

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The books are fantastic, and the prices are fair, but you don’t really own them despite paying for them. The files are completely locked to this iOS app. You can’t even transfer and use them on your mac or put them on an MP3 player to listen to them on the move. If my iPad dies (which it did recently but managed to repair it) then I lose the books and the money I paid for them because I can’t even transfer the files to my Mac to back them up. I’d have to buy a new iOS device to reinstall the app. Basically I’m sick of buying things that you don’t really ever own. I have “purchased” (though it’s more like renting!) one book, but since I can’t play it anywhere but this app on one device, I won’t be buying any more. “Developer Response 20 Nov Hi there, and thanks for your feedback. Just to clarify, you can install the app and download your purchased items on multiple devices” Well that’s not true is it. This app is only available in iTunes and only on iOS devices, so I can’t even use the app on my MacBook despite it being an apple product. What you mean is, it will work on an iPad or an iPhone. But nothing else. And again, you’re idea of “download” and everyone else’s are completely different. As I said before, the files are locked into the app and are not movable to say, my MP3 player or even my MacBook. So I have hardly downloaded the files (that I have paid for!) have i?!

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I’ve been using this App without issue for around a year and a half but unfortunately it doesn’t work for iOS 13. It worked ok up to iOS 10. I have been trying to contact both the App Developer and Penguin Random House Customer Service using the contact details provided on the App and on Penguin’s website but to date I have had no response. I’m now out of pocket having spent money on a new book which will not play. Having read other reviews I’m not the only customer who is having issues with this App - can the Developer please get in touch and do something to resolve this?

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Installed this and it wouldn’t let me play any of the sample chapters. It showed all books as zero length on the playback page. When attempting to play, it popped up a purchase window. Eventually gave in and purchased one book to at least try and hear what it was like. Even when it was showing as purchased and downloaded it still would not play - when attempting to play it would just pop up the purchase window (DESPITE the fact it shows as purchased). “Restore purchases” option did nothing.

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Downloaded and paid for Fantastic Mr Fox from the AppStore and got confirmation. When I tried to play it, it asked me to pay for it then when I try to do that again it tells me I have already paid for it but won’t allow me to play it and sends me around in circles again and it’s very annoying! The purchase is logged with my bank. As there’s no “Contact” facility with Roald Dahl Audiobooks, the only course of action seemed to be to write a review, which isn’t what reviews are for. That will come later after I have resolved this issue. Now!