Reolink

I like the look of this app very well. It’s clean and crisp and the motion detection seems to work fairly well honestly. But sometimes there will be a spider to start crawling on it or wasp flying around it and my notifications will be blowing up. I wish there was a “mute notifications for 1 hour” or “drop sensitivity for one hour” or “rest of day”. I usually turn it off and forget to turn it back on later and it stays off for a week. Also a very big issue I do not like is when I click on the notification for my motion alert, it opens the app and shows me all of my cameras EXCEPT the one I tried to view. I have to back out of the window and start from scratch so it will fix the bug of hiding my notified window. I am confused A not so big issue that would be cool though, would be to have the default open of the app show a 4 split window view of 4 of your main cameras instead of just one camera in the scroll. I’d like a quick view often of my cameras but I have to go through several steps to see what’s going on at home.

After reading a bunch of the negative reviews I felt compelled to leave one of my own. I have had the app (and 5 cameras - 2 4MP bullet cams, 2 4MP domes, 1 C1 WiFi) installed for the last month. This app has met my expectations ever since install. It was very easy to connect my cameras to the app and I find it much easier to control their settings through the app then through the NVR. The video and audio quality is amazing but that is going to differ depending on your personal internet speeds. Video playback within the app is ok but could be better. Controlling the playback is the hardest part. If you want to specifically see a certain time it can be difficult fine tuning the playback to where you want because you have to use a finicky slider to get to the time you are looking for. The only reason I gave it 4, instead of 5, stars is because of the motion sensing capability. This really is more of a Reolink issue though and not the apps fault. As other users have stated, if you turn motion notification on you will be getting messages all the time. Even when the sensitivity levels are decreased and you adjust the field of sensitivity. Overall though, I use this as a nice back up to my Abode alarm system and it gives me the ability to remotely check on any unexpected status changes or alarm activations. Love the system and plan on getting another C1 camera, in the future, to be used as a nursery camera.

I have had these cameras for 6+ months. I initially bought the first one unsure of the quality considering the low price. I had debated over several other cameras that are well known and higher priced. This one sold me on the price, sd card slot and free 30 day cloud storage. After installing and using the first, I was so impressed that I bought 2 more. I have the outdoor camera version with solar panel. I live in the country with poor internet quality and the camera and app work perfect. I have 3 cameras outside around the perimeter of my house and they all have use solar panel to recharge the battery. I agree with some of the other reviewers about sensitivity with bugs but if that is my only complaint, and it’s really not, then this is the perfect camera and solution for my needs. I have just now bought a 4th camera for my daughter’s house and I bought it because I was impressed with the quality, ease of use, and the initial features that I bought the first 3 for. I hope the development team of this company continues to be creative as I will be on the lookout for future new products.

Purchased E1 Pro for quick setup to allow remote monitoring for aging parents. Camera connections via iPad are usually quick and consistent. iPhone more finicky but seems to be conflicts with my VPN software. I have been able to adjust the motion detection and push alarms to work well enough. All cameras are inside and set for mostly auto function. Downloading clips remotely isn’t worth the time but access to the 64gb SS card is ok and allows me to check if my Alzheimer’s Dad has taken stuff out of the freezer and put in some drawer or other similar stuff during the night. Also let’s me help coach my mom on taking meds in the evening. I usually talk on a phone as the 2-way audio is a little weak but video is good enough to help her verify the right compartment in the weeks’ pill container. There are various connection issues from time to time but overall has worked well and greatly reduced the number of times I’ve needed to run down for some mundane issue.

ask user to change the rating

App update installed and I still cannot connect unless I’m at home on the same wifi as the camera. Another issue, though it’s unrelated to the app, is the battery life of the camera itself. Could the manufacturers have chosen a more expensive non-standard battery size? I seem to be going through batteries every couple of months, and at $20 a pop, it’s ridiculous. There are better options. Apr5: So, check out the developers answer below. There reply is a very courteous “we’re sorry to hear you’re having an issue, please contact customer service so they can remedy this for you” canned answer. Well, I did that. They’re answered me promptly, but their solution was as useless as this app has become. They informed me that I was outside the 30 day window for a return/refund/replacement (which was an automatic as I’d ordered the initial camera off their Indiegogo campaign and I was outside that 30 day window they day it arrived ...4 mos after I payed for it). Instead they offered me 10% off their new $130 solar version (with which I had to purchase the solar panel separately at >$20 as well). I fail to see how the solution to my $90 mistake is spending an additional $140 on their “better” version.