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CSR Racing 2
ios

RCN Mobile

(81)
Price
Free
Category
Utilities
Last Update
Mar 07, 2018
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Store Performance Index

64%

Store Performance Index shows overall performance of your app on app stores. It is based on combined ASO & reviews metrics.

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Ratings & Reviews performance for RCN Mobile

Ratings & Reviews performance provides an overview of what users think of your app. Here are the key metrics to help you identify how your app is rated by users and how successful is your review management strategy.

Number of reviews,
total

81

Avg rating,
total

⭐1.9

Description

649 chars

RCN Mobile allows customers to manage RCN accounts and from iPhone, iPod Touch and iPad devices, easily and securely.<br><br>RCN customers can manage their RCN account easily and securely with the following functionality:<br><br>Pay your RCN Bill<br>Where's My Tech? Check the status of your tech's arrival time! <br>View Account Balance<br>View Bills<br>Enroll in AutoPay<br>Enroll in Paperless Billing<br>Check Recent Calls made by your RCN phone<br>Update Billing Address<br>Update Contact Email Address<br>Update Security Information <br>The features on this application are only available to RCN customers or those pending an RCN installation.

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 Why to reply to reviews?

User reviews affect conversion to installs and app rating. Featured and helpful reviews are the first to be noticed by users and in case of no response can affect download rate. This is why it is highly recommended to reply to them.

kitsuyuutsu
Jan 30, 2019

In general, RCN is full of incompetence. I downloaded the app to avoid paying an extra fee and it informed me sign up via mobile app was unavailable, go to the website. Fine, so I go to the website and continuously get the “an error occurred” message. Alright, guess I’m using the dreaded automated system. There’s a reason I hate all automated systems and RCN’s drove that reason home. After waiting for what felt like an eternity to get to the point where I could enter my payment information, it sent me to a representative. I explained to the woman what happened and explained that I did not want to spend $6 to have her do it ($4.50 for the automated system is bad enough). She seemed puzzled and told me she could transfer me back to the automated system. By this point, I’m so fed up, I figured I’d give it another try. Nope, the automated system failed to allow me to enter my payment method. Now no reps are available and I have to wait 15 minutes to speak to someone who I’m sure will be yet another incompetent person. Get your crap together, RCN! Your customer service, automated system, mobile app and website are severely flawed! Hire some competent people and not high school drop outs who just spew out what they’re programmed to say! If I could give 0 stars, I would!

Archdeacon87
Feb 25, 2017

The app works great when it comes to paying my bill and it saves me the extra dollar that it would cost to pay from a computer. There is one thing I wish they would change however. It would be nice if there was an option to save my billing info so I don't have to grab my card every time I have to pay my bill. I have a tendency to remember to pay my bill when my card is no where near me so it would be a bit more convenient if this were an option.

Pooch Mccullough
Apr 04, 2020

Every month I calculate my bills& have no problem paying them on time. RCN charges 5$ to pay your bill directly to them through there whole system; while every other company is free, 2.00$ so of course I’ll go the cheaper route! Now my bills says pay on the 17th of the month & I do, have receipt of payment & RCN sends a late fee & attaches it to my next billing cycle & that bill is not even due yet; nor is it LATE! How can a company charge a late fee on something that’s not late? They don’t even relinquish the old PAID bill , to start new they just sends out the same bills with the old/New charges & a late fee attached. RCN fix you process; because it’s unprofessional & unconstitutionally wrong!!!!

sergg_c
Dec 18, 2019

Haven’t been able to view my statement, or pay my bill on the app or even website in over a year. Claim to save money for your customers by having the app and paying through there or the website but it’s impossible since it doesn’t work! Cool way to get an extra 4.50 every time. How do you provide a service to thousands of people and don’t have a working website or app. If I could give RCN negative reviews I would. 🚮🚮🚮

Ruthy300
Dec 11, 2018

This app is so easy to use and convenient! I wish all my bill payment apps were this functional, I can see my statements, pay my bills, update information, no complaints.

CSR Racing 2

About RCN Mobile

Developed by RCN Telecom Services, LLC.

RCN Mobile is ranking in   Utilities

Last update was at Mar 07, 2018and the current version is 3.0.0.

To see all other keys and revenue click here 610411414

RCN Mobile have a 81a user reviews.

RCN Mobile was released in the App Store. It is developed by RCN Telecom Services, LLC, who have also released the following apps.

RCN Mobile has 81 user reviews.​

RCN Mobile has an average rating of 1.9. ​The latest version of RCN Mobile 3.0.0​ ​​was ​released on Mar 07, 2018​.

You can download RCN Mobile ​here

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