FreePrints Photobooks

I just ordered my second book as a Christmas gift for my mom. The first was a 6X8 hardcover of my family’s summer. I filled it beginning to end with our entire summer, dedicating a couple of pages to each big event/vacation. It’s 20 pages long with about 85 pics in total. Some pages have 2 or 3 pictures where other have the max 6. The pictures are beautifully printed and very clear. I have always loved scrapbooking and this is a way to lay in bed and do it all off my phone at night. Or have family send me pictures I don’t have and can easily add them to the book. The second book has not arrived yet but for a total of $17 I upgraded to an 8.5X11.5 and that’s including shipping. As I said, It is a Christmas gift for my mom filled with pictures from the last 40 years. My brother was able to scan childhood pictures and we collected from all of our phone and computers pics from every vacation/holiday we’ve had together. I was able to add captions and poems to this book. It turned out beautiful! Well worth the price and time. I spent about a month putting this hook together but can not wait for her to open it! It’s suppose to arrive Dec 4 and there’s no way I will be able to have her wait the extra 21 days.

This Company is not very honest. If you start a book, they will finish it for you, change the pictures around, and charge you for more pages than you had planned. It is very hard to finish a book in one setting because there is a lot of going back to your picture file to get pictures and decide what you want where. I didn’t finish or check out and they finished my book, charged me, and then took the second book I was working on and notified me they were finishing it. Just so they could charge me for two books in one month. It took a number of emails, but the company responded every time and finally they returned my book so I could edit it again. I asked them to take my credit card off their website and they did. The book they finished and charged to me turned out well except for an error in captions which I did not have an opportunity to correct. The company seems to be reputable, but I would suggest you not let them remember your credit card information.

SO many great photos on my phone and computer....and what to do with them? To be honest it may be a little frantic, worrying I was going to lose them somehow through some technological glitch. And then I discovered the ability to create these books. I make them two or three times a year, give them to my children, who live all over the United States. They are my grandchildren’s favorite books to look at. My daughter tells me they look at them over and over again. I usually make one after our vacations with one another, after an important family event, we’re just every few months or so when I have a collection of fabulous photos that I don’t want to forget about. I also have a retail store in Key West Florida and I make them every year to capture the images that I share on Facebook and Instagram. These books are high-quality, easy to create, and beautiful. Simply brilliant. Thank you.

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I have used this app for over a year. I have enjoyed getting my books, but yesterday I placed an order for my August book and it has just disappeared. The company was no help. The new book generally goes from In Progress books to Purchased books. It did not happen this time and the company rep says there is nothing they can do. I will no longer be using any of their products. Not that you were concerned about me leaving, but Good-bye!!! I was very upset when I wrote this review. I am going to have to eat my words. I looked at several other apps and could not find one that allowed me to place up to 6 photos per page. I also want to be able to edit each photo on a page and this app allows me to do this. I still wish the representative had been more concerned about my issue and offered at least a free book since I have used the app to purchase 9 hardcover books and 15 softcover books. I will continue to use the app because it is a good app. I just hope this does not happen again. It is frustrating to build a 25 page book and lose it all. I am still giving only 2 stars because of this inconvenience.

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I’ve ordered photo prints from this company before and didn’t have a problem. So, I decided to order a photobook as a Christmas present for my mother-in-law. I ordered the book with four weeks until Christmas, and never received my order. I contacted customer service (and had to buy a new, last minute Christmas gift), and didn’t receive a response until a week and a half later. It was clearly a robo email, which stated they had unexpected order volume and “got behind.” Then, I was told that my order couldn’t be located. I sent them the confirmation email that I received from them in November to help them do their job. Finally, I was told my order would be reprinted, reshipped (though not expedited), and that I would not receive a refund as compensation for the lack of professionalism and ruining my Christmas present for my mother-in-law. Over all, poorly handled, and lack of compassion and professionalism. If you choose to order from this company, don’t do it during peak season where they’ll be unable to deliver. I’d suggest finding another company that can do the same thing within an appropriate time frame.